AT&T Authorized Retailer

Reviews 8

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Tiffany Peer

The store manager was absolutely the most rude person I have ever had the unfortunate experience to deal with as far as a customer service rep!! My husband and I have been in the Front Royal Va store numerous times and never had dealt with him until today. From the moment we walked in the store he seemed inconvenienced by having to help us. He was very dismissive and we left the store without any resolution to our problem! When my husband asked for his name his response was, and I quote "CJ Coates, spell it right!". Unexpectable behavior. I was a Sprint customer for more than 10 years and needless to say after this experience I will be switching back to them!

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Kamara Nosar

I went in to the store today seeking help with changing over my sim card and the sales guy told me i could do it myself and then I asked for help with a charger pack and he just told me everything that was the box and then when i asked for the price he picked up the package and just set it back down. So now Im home and can not seem to get the sim card switched and now am phoneless in the middle of nowhere! SO THANK YOU GUY AT AT&T FOR NOT HELPING!!!!

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Lily Eve

Terrible customer service. They were uninterested in helping any customer that wasnt buying a new phone. I was told, "if it isnt an iPhone, I dont know what to do with it." By one of the staff members. While the other staff member played on his phone instead of helping an older woman who wanted to buy a phone case. Absolutely horrible staff members.

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Tina D.

Die Mitarbeitern waren so nett das Sie mir geholfen haben, obwohl ich meine Sim Karte nicht einmal dort gekauft hatte.

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Charles Stubbs

Horrible customer service and do not ever answer the phone is anybody there

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Harold Stroop

Friendly people they will help you with a problem any way they can

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Sandra Davis

Not helpful in the least

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Sara Shifflett

Great customer service

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