Category: | Furniture Store |
Address: | 1551 Carl D. Silver Parkway, Fredericksburg, VA 22401, USA |
Phone: | +1 540-785-5080 |
Site: | bassettfurniture.com |
Rating: | 3.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–8PM 10AM–6PM 10AM–8PM 12–6PM |
A
A Private User
We have bought Bassett furniture in the past and was impressed with what we thought was great "American Made" quality furniture. So when we wanted to buy new office furniture we went back to Bassett. Our sales associate went on and on about what fine quality "American Made" furniture it was. Imagine our surprise when our furniture showed up today with MADE IN CHINA stamped all over it. We called and questioned our sales associate. At first she denied that it was made in China. Then she said the hardware came from China. And when pressed further admitted the wood came from China. The only thing that was really done in America was the assembly which was done so poorly that my husband and I took the desk apart, aligned all the parts and put it back together properly ourselves. The sales person lied. Bassett lied. Just so you know...BASSETT FURNITURE IS NOT MADE IN AMERICA ANYMORE.
LA
lara able
The latest review I wrote was deleted, hmmm wonder why that would be? How about instead of deleting comments the store reach out to the customer regarding their concerns. Must have been embarrassed by the lack of professionalism exhibited by the employees. Recent experience we had was that we walked into the the stored and were allowed to walk to the back of the store and back to the front as we exited and not a single sales associated offered any assistance towards us. Almost positive it was due to our ethnic background and they thought we couldnt afford their furniture. However, we received excellent service elsewhere and fully furnished four of our rooms. Basset will forever be scratched form our furniture shopping list. We do not recommend this place to anyone!!
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Michelle Dunlevy
I have been a loyal customer of Bassett for many years, I have purchased from the Falls Church Store, as well as the Newport News location and by far the Fredericksburg store is the best! I also have to give a special shout out to Anna Heim she is truly amazing! Anna has the best customer service, she help me schedule my delivery as well as pick out furniture. I had lost faith in Bassett because of the Newport News store but Anna Heim has made it all better she is truly and extraordinary person because of her I will continue to stay loyal to Bassett especially the Fredericksburg Location!
PJ
pj greenwood
All of the upholstery ( fabric items) are made in the United States. We have some products from China an Vietnam. As an employee working for Bassett I know that this company is very passionate about keeping the jobs in the U.S. We have a Martinsville plant as well and our Bench Made is 100% made in Bassett Virginia.
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Twilight Shadow
Totally love my sofa Carol was such a big help picking fabrics and a pleasure to work with. It arrived a week and half early. The staff was wonderful I totally recommend Bassett Furniture in Fredericksburg Va and ask for Carol you wont regret it.
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Amber Wilson Scardino
Staff was very slow to offer assistance, greeted others that came in after me. I had to seek out help. If I found something of interest I would not have purchased from this store.
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Steve Taylor
Great furniture. Most of the sales people are welcoming and not pushy. We were not overall satisfied with our salesman. I do recommend their furniture. It is all American made.
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Quantoinette Abney
"Excellent & knowledgeable sales personnel. Timely delivery of quality products. Delivery team was very professional and helpful."
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Troy Hayes
Nice furniture, too overpriced
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Linda Dickens
Great naborhood
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Walt Kaplan
good store