The UPS Store

Category:	Shipping and Mailing Service
Address:	10332 Main Street, Fairfax, VA 22030, USA
Phone:	+1 703-385-7581
Site:	theupsstorelocal.com
Rating:	2.5
Working:	8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 9AM–5PM Closed

Location

Photos 21

Reviews 13

Jordan Clare

Totally overcharged. I brought a couple of boxes of computer parts in and the guy said they "arent allowed" to ship it like that, babbling something about insurance. I said OK, so I can wrap them in brown paper right? He inexplicably said no, that wouldnt work. Instead, he placed my items in bubble wrap envelopes and charged me $4 each. Then he proceeded to measure the package sizes from end to end of the still-unfolded envelopes. Pretty sure he charged me to put the boxes inside as well, but I cant be sure because the receipt he gave me only lists the totals. The big stickers they print out that have the breakdown of the individual charges, but when I asked to see them, he said "no, these are mine". WTF? Stay far away from this place. Total rip-off, post office is way cheaper.

Ashley Blanco

I went to this location on a wimb because it was closest to me at the time. Boy am I glad I did! I needed a gift package shipped to Colorado by 20th to be ready for my friends graduation on the 21st. I didnt think this was possible given the short notice, but the young lady that helped me, I believe her name is Nilüfer? Assured me that she would do everything she could to get the package there on time. She took me through the process and I felt reassured that we might be able to pull it off. Low and behold a couple of days later I got a call from my friend that she had received the package and everything was a success! Thank you again to the young lady for everything I could not be happier with my experience! I will definitely only be coming to this location moving forward!

A Private User

These people will do their best to overcharge you. If you have to use them make sure you have all of your ducks in a row BEFORE you enter the store. Make sure your package is completely packed and ready to go. Make sure you have accurate measurements of the package BEFORE you go in. Watch carefully how they measure your package as they will grossly overestimate the size of the package. Get an estimate online at the UPS website BEFORE you go to the store. They tried to charge me more than double the estimate online, and only after I checked every single item that Quasimodo entered in the computer did I get the correct price. These are not bright people, but they do know how to overcharge.

A Private User

This was by far one of the worst experiences I have ever had. What should have taken only a few minutes, took FOREVER. I felt like the guy didnt even know what he was doing, he was incredibly sociably awkward and they charge a ton for shipping! I sent out 2 packages the same day and one managed to make its way all the way to the west coast within a few days, yet the other one was send only a few hours away, and a week later, still has not been received. I feel like they have no business running a store and Im surprised anyone goes here. Im not kidding, go to a post office and mail your packages. This place is a waste of your time and your money.

Ghaith Ghabra

Ive checked on the UPS website for 10332 main street Fairfax, va 22030 address for opening hours and theyve listed that they are open on Sunday from 10 am. to 4:30 pm. but when I arrived there with my wife and two kids they were closed, in spite of the fact that theyve displayed on their glass "extended holiday hours" that showed Sunday opening hours from 10 am. to 4:30 pm. I was there at around 2:15 p.m. but no one was there. I found other customers also facing the same opening hours problem. I dont know how many people drove to that location on that day but while I was standing there were two persons beside myself waiting in vain.

Cece Huggins

I went in to mail my textbook rentals after work on December 18th. I was talking to one of the associates and found out that we were both college students. She told me which package to pick out [poly file] and quickly put everything together for me and was quite polite. This is my third experience with the associates of this particular UPS, and every time they have been polite. If youre a college student, I would definitely recommend mailing your rentals here [unless you have a UPS on campus, it would save you the trip]; they have always been kind and professional.

A Private User

I had an Amazon product to return in its original package. First of all the guy was acting strange. His first question was OK: whats in the box. But then he wanted to know what was wrong with it. It just felt awkward. I just told the product didnt work. Now to seal the box with a maximum 5" of tape, he wanted to charge me $1.50! So they dont have any supplies? Next time I will go to USPS which at least as very friendly service - they greet you and guess what ? they dont charge you for a little piece of tape.

Patrick Leffas

Ive only visited this store for two reasons -- dropping off Amazon returns, and getting documents notarized -- but have had great experiences doing both. Granted, its pretty hard to mess up accepting something thats been pre-packaged and pre-addressed, but the staff have always been friendly and prompt. And the fact that they have a notary public available pretty much any time of day (it seems that way, at least) is wonderful -- theyve saved me considerable hassle on more than one occasion.

Jennifer Ballanger

Can understand variations in pricing between these boutique shipping stores, but this store is outrageous. Price quoted was twice another UPS store 5 miles away - talking hundreds here. These are individually owned and pricing is not controlled by UPS. UPS delivery man noted that they have HUGE mark ups on delivery charges - one reason they wont let you use your own packing slips/labels. If you HAVE to have it packaged, have a store pack it up, then take it to the post office!

Leniox IV

This store emanates a plethora of distasteful qualities; however, if only chosen one, I would characterize this store as a ripoff. I DO NOT recommend anyone coming here. After paying over $90 to ship a package within the United States, I realized my naivety in choosing to do business with a store that exudes inexperience and needless victimization of its customers. You will be better off going to the FedEx down the street, USPS, or any other form of shipping.

A Private User

These people are stupid. I just left that place and they charged me $17 to bind 16 pages. and then charged me $1.50 per page printed. I dont know how they are still in business. I was in there for 10 minutes and two customers had to be assisted by the manager because the two kids working there didnt know how to do anything. PRETTY SURE THIS PLACE IS A COVER, well 95% sure.

Hector Director TV

I am a harsher reviewer and Im honestly trying to figure out how this UPS manage to get anything below a four star rating!? Ive never been inside of the store for more than five minutes because thats how fast these guys work. And for anyone complaining about the price versus USPS.... everyone knows how rude USPS can be so Ill take UPS any day

Fairfax City Reporter

The best store in city Fairfax located on Main St. providing good quality shipping, packaging, printing and other office supplies at reasonable prices. Very knowledgeable staff with great experience in serving small businesses and offering exclusive deals according to their clients needs.