Category: | Baby Store |
Address: | 1336 Greenbrier Pkwy, Chesapeake, VA 23320, USA |
Phone: | +1 757-548-2255 |
Site: | stores.toysrus.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM |
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Michelle Gaboriault
My Father sent us a crib and mattress off of our baby registry and when we opened the box it was damaged. We returned the crib to Babies R Us at Lynnhaven and ordered it again. When we received the second crib in the mail, that was also damaged. This time we returned the crib to the Babies R Us in Chesapeake and the experience was wonderful. The Manager, Lori was beyond helpful. After speaking with her, we decided to order a different, better quality crib. She was able to credit us for the crib we had received, plus give us a 20% off discount and helped us sign up for a credit card which gave us another 15% off. The crib was delivered to us in perfect condition and we are very satisfied.
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ashley megan
I love the store itself but the staff itself is just another story... they dont seem to know any basic question you ask them (like price matching etc) they claimed 1) they didnt accept a store (Khols) which they do 2) they couldnt allow me to purchase an item off my registry because now its sold only online, but when I called 1800toysrus they said I absolutely could have and that should have never f been a question also to return something off a baby registry we received two of was apparently an issue with them they had an attitude about helping me with the two simple things I needed....
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Nicole Klinkman
The store itself is nicer than that dump on Military Highway, but as far as actually having what I want/need in stock, I always seem to be out of luck. Its also hard to find someone working on the floor to help you, and the other day it took me 10 minutes to check out, because apparently no one wanted to work at the registers to take care of the ever growing line.
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Michelle
I made an online order for in-store pickup. I was immediately greeted when I walked in and while I had to wait a little for my package to come from the back it wasnt to bad as I explored the will organized store
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Cameron Buford
Katelynn at the Chesapeake VA store was amazing. Received a gift off of registry that was broken. She exchanged it immediately no questions. Thank you so much Katelynn!!!!
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Raven D.
They have everything you need for you and your baby here, perfect place to have a gift registry, or pick a gift for a baby shower.
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chelsey blowe
I like babies r us but they really dont have much competition in our area so I feel they are pricey
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Jerry Parker
Got my baby stroller from here and ordered it online first and paid, just came here to pick it up.
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Erin W
Great selection of clothes, toys, and furniture for babies and toddlers.
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Julissa Carrasquillo
My fav spot to shop for my baby boy! Beautiful customer service as well
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Nathan Simmons
This is the best location! Wish we had found it sooner!
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Shawn Dyer
Great selection, pricey at times..
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Brent Powell
Nice Babies "R" Us to shop at.
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Suria Begum
good for baby shopping