GameStop

Category:	Video Game Store
Address:	25050 Riding Plaza, Chantilly, VA 20152, USA
Phone:	+1 703-327-0803
Site:	gamestop.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 38

Reviews 15

Junior Comedy

The dude here that was helping me out was extremely cool, knowledgeable, and tried up selling like a boss, protection, next upcoming release according to my preferences (which i did end up pre-ordering and getting $3 protection. youre welcome gamestop for the donation) however, i was the last one in line on the midnight release. like literally the last person in line to finalize. the clock strikes 12 right when im about to finalize and the person in front of me walks away, and home boy tells me i have to wait for EVERYONE to get a copy of they new game and i have to watch until they are all threw. a fairly painless and entertaining process for me to watch all the jabronis im about to own get a head start on your man. im sure many of whom ended up rage quitting anyways. but im giving 5 stars because at least the dude was cool to talk to, and the servers werent even up when i got home to play the game. oh and there was another guy standing outside with everyone who finalized and walked in with one of the groups but couldnt get a game because he never even knew he had to finalize, and to be honest, i dont think i was even told. im just lucky i got there early enough to find out but id didnt matter anyways. so note to gamestop, maybe im not going to down-grade star count for a particular store when its company policy and process that could maybe be reevaluated for pre-releases.

Chad Miller

Went in to go sell black ops 3 for a trade for another game. The salesman told me they could not take it because there was a sticker on it. It did not have the plastic but it had the sticker. The person said it may have been stolen from walmart and I would have to come back tomorrow. This was my first time trading into gamestop as I have previously gone to best buy. The reason I kept on the sticker is BECAUSE IT MAKES IT LOOK NEW! If I want to sell on ebay or craigslist it looks newer. It gives you that feeling like you are opening something for the first time. So the salesperson takes off the sticker and says I can come back tomorrow. Now game stop is not close. Around 20-25 minutes away and best buy is even further. Why would I come back after being called a thief in front of other people waiting in line. If I knew it wouldve been such a hassle I wouldve bought in my best buy receipt to prove my purchase. I contacted customer service at game stop and they gave me no indication they wanted to reconcile with wasting my time and money. But its all great. I dont mind at all being sent to a competitor like best buy or amazon. I have never come across an issue at best buy doing a trade in. Please go to best buy instead or buy off of amazon dont waste your time with bad customer service!

Andrew Mcelwain

Always have a great experience when I go in there. The staff are always very knowledgeable and very helpful and love to talk about your games and your interests. Also, they are usually very knowledgeable if they do not have an item then they will find it somewhere else for you at another store. They also recommend other stores that may be able to help me out with what Im looking for in the local area. Since most GameStops and what they carry are usually exactly alike, it is customer service like this that makes the difference.

Steve Blackburn

The staff at this store is the best Ive ever encountered. Emmy, Victoria and Brad always ALWAYS have a smile on their faces and a willingness to go above and beyond to help a customer. I dont shop at any other location. Thank you all!

mauli ewalu

Bradley is the best. He is the store manager. He remembers your interest and will keep you on track for your gaming needs and/or collections. Great cusomer service. Helpful. Polite.

Thomas Mulvey

Very clean and neat. The staff was friendly and helpful as well as super knowledgeable. He also aided customers above and beyond. Only downside is not everything is priced.

Ben Brown

Staff is super polite, with maybe one exception. Store is clean and organized about as well as a gamestop can be.

John Papageorgiou

Great management and staff. They go the extra mile, and I swing by whenever nearby due to the friendly atmosphere.

Benjamin Fonner

Helpful staff, even recommend other stores to find older item they dont carry any more at GameStop.

Martin G.

Staff there is always cheerful, friendly, and helpful.

davonta badie

Very informing and they went above and beyond

Beep Beep

Customer survice good games for low prices