Expertise Computers

Category:	Computer Repair Service
Address:	850 N Randolph St #122, Arlington, VA 22203, USA
Phone:	+1 703-527-9248
Site:	expertisecomputers.com
Rating:	4.3
Working:	8:45AM–6PM 8:45AM–6:15PM 8:45AM–6:15PM 8:45AM–6:15PM 8:45AM–1PM 10:45AM–6PM Closed

Location

Photos 11

Reviews 22

Chris Hawley

This was, by FAR, the worst experience I have ever had at any retail establishment. It was a very short interaction and I was not rude in any way, and it left me extremely offended. I dont normally leave reviews for retail establishments, but this experience stood out so much that I feel the need to tell the story. I went into this store to purchase a power cord. There was a lighted OPEN sign on the door, but the door was locked. I tried to open the door and looked inside, but no one seemed to be working. Shortly thereafter, a gentleman ran out from a back room and opened the door for me. I told him that I was looking for a standard C13 power cord, and he grabbed the cord off the wall and said it was $15. I did not try to haggle at all, but HE then followed up by saying he would give it to me for $10. I handed him my credit card and he ran it, then handed the tablet to me and I chose the "no receipt" option. I handed the tablet back to him and he said "fifteen dollars." I responded with "I thought you said ten dollars," and he responded with "I have have ten of that." I didnt understand what he meant, so I asked once more if he charged me $15 or $10. He said "fifteen, but I have ten of that." Confused and frustrated, I started to leave the store and he said "I will give you five back!" I said, "okay, thanks I guess" and I started to open the door to leave. He then shouted at me "dont ever come back again!" At this point I was so caught off guard that I really didnt know how to respond, so I asked what he said and he reiterated that I could never come back. When I asked why, he said it was because of my attitude. I left with a laugh, but did not say anything else to the man, who was obviously very frustrated with his life and the state of his business. If you are looking for a pleasant and/or remotely normal retail experience, I would urge you to stay far, far away from this establishment.

A Private User

On April 20th, one of the computers of ASAP Screen Printing, which is owned by myself; Mohammad Shiekhy was hit by a terrible virus. Upon calling Expertise Computer of Arlington, within miutes help was on its way. The diaognostic were done within minutes, and through indomitably spirit, the fixing was none stop until all files were saved. The correction did not stop until all files were put back, restored, and operational again. From this experience, I would recommend these guys any time for whatever computer problems to anyone. I honestly could have been happier by the performance and their sympathetic fashion of their operation. Expertise Computers; Thank you from the bottom of my heart Mohammad Shiekhy

Kent Holland

Excellent service. These are real pros. And they are prompt with their repairs and have the computer ready for you on the date promised. For my MacBook Pro have replaced the original hard disc drive with a solid state drive (SSD). Most recently they replaced the DVD player (Im lucky enough to have a MacBook Pro that still has an internal player. Before I brought the laptop in for repair, they ordered the new DVD drive and called me the afternoon they received it and said if I brought the computer in that evening they could have it ready for me by the next morning. And they did!! Fantastic.

Cathy Carter

My computer had died about a month ago but I didnt have time to fix it because I was in the middle of a move. When I finally found time to get it fixed I found Expertise Computers. So I took it in at the end of a work day and was able to pick it up by noon the next day. Everything went very smoothly and the staff was super friendly. I suggest them for anyone that wants quick and friendly service and a fair price for the work.

Arnulfo Hernandez

Brought my Toshiba in 9 months ago. It would turn on but nothing would appear on the screen. They cleaned it up (lots of dust inside) and reflowed it. They gave me the heads up that these types of repairs sometimes dont last, so i purposely waited to review. Here we are 9 months later and its still working like new. They also charged a reasonable price and had it ready in a couple days.

William Sierra

Ive brought my laptop (Lenovo) to these guys three times in the past 2 years for anything from a malfunctioning keyboard to a complete system cleanup and upgrade, and each time theyve done a great job. Theyre honest, reasonably priced, and theyll give you a loaner if the job will take more than a few hours. I recommend them if youre having computer issues.

Enrico Bermudez

Their website says theyre open at 8am. But they were not open after waiting for 45 minutes. At least one other person was waiting outside their store. Also, if you use Google Maps to get you to their storefront, it will lead you to an apartment building. Their entrance is actually around the corner on 9th st.

A Private User

I just returned from Expertise, they fixed my laptop, after I dropped it off morning. They couldnt promise that it would be ready by 7:00 when they closed, but they called around 6:30.. I found this place on google. Honest, Skilled, and great people, this is my place for fixing laptops .

Syed Sajjad Hussain

I was having problem with my laptop i got to know about Expertise computers and had serviced my laptop from them with in couple of days got the "Quality Service" i like the honesty and attention of them I would like to recommend this place to my family and friends.

Ersegun Kardagli

I went to Expertise Computers for iPhone repair in Arlington Va. They did it while i waited and charged me a very reasonable price. They also repair mac and pc and tablets. Professional Techs and quick turnaround. I highly recommend this place.

Mike Willis

Straight forward feedback on problem with empathy on the difficult situation. Told me what I needed to hear rather than what I wanted to hear in a professional and diplomatic manner. Highly recommended

Kyle Saltsman

Superb staff. I brought in a PC that was basically a brick. Expertise Computers did everything they could to find what went wrong with my hardware and then they fixed it!

John Thomas

Expertise Computers repaired my shattered iPhone 4 screen. They are AMAZING... quality service, reasonable price. Highly recommended. They also do ipad and mac repair.

Trueway Inc

I like the attention and honesty provided at the repair store, which they would provide quality, economic and fast turn around computer repair services.

Finder

Computer Guy,2 years ego fix my computer still works great Good service On northern Virginia Thanks

Moon Shin

Quick turn around. Awesome service at a reasonable price. Highly recommended

contour onlinesales

Straight forward ,little odd but provides efficient and quick service.

Ercan Bilen

We like to personal attention provided to each individual customer.

Dustin Shannon

Dont go ride customer service. They wouldnt even buy my computer.

Steve Richard

Excellent service at a very reasonable cost. Outstanding value