Category: | Office Supply Store |
Address: | 300 S Main St, Rutland, VT 05701, USA |
Phone: | +1 802-773-0116 |
Site: | storelocator.staples.com |
Rating: | 3.8 |
Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Judy Todd
I have on two separate occasions left a computer to be worked on. Each time given a date it should be done by. I always allow an extra day. Each computer wasnt done. The staff said they would call when it was ready. Waited 3 more days to check on it... one still wasnt done, the other was done, but no one called me. Used the copy center to order a notary stamp and have it shipped to the store. They were to call me when it was in (7-10 business days). Quite frankly I forgot about it! When I did remember (11 days later), I called the store. Yes its in! Can you tell me when it arrived, no I dont have that information. I guess the store is understaffed since they never have time to call customers about things they should be calling about. On another note, I have had great help on the floor and at check out. The staff that took my computers and helped with obtaining the notary stamp were great.
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Kathy Morgan
I had a very large project due in a short amount of time and the staff in the print center could not have been more accommodating and helpful. They went out of their way to make sure my project was correct and even finished the job earlier than I expected. Thank you, Thank you, Thank you!
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A Private User
I have called this store eight times in the last hour and although the announcement says "your call is very important, please hold for prompt assistance," I stayed on the line over five minutes each time I called and no one every picked up to assist me. This store has NO customer service!
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Mitchell Barnhart
The staff here is only marginally helpful and if asked a question they will answer it but will not follow through to help you make a decision
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Kristopher Lubinsky
Great store. They are so focused on assistance in the store that sometimes phone calls are delayed.
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Bex F
very helpful kind staff in the printing center. Will never go anywhere else in Rutland for printing.
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Mark Hoffman
Salesperson very knowledgeable about product we enquired about.
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A Private User
I love this store it is the best!!!
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Allie Smith
Very informative staff