Sugar House Vision Clinic

Category:	Doctor
Address:	2178 900 E, Salt Lake City, UT 84106, USA
Phone:	+1 801-484-2020
Site:	sugarhousevision.com
Rating:	4.7
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–2PM Closed

Location

Photos 18

Reviews 13

Matthew Earle

Dr. Chatwin is really abreast of current research and help me have hope about my sons Amblyopia (loss of vision) by educating me about factors neer before discussed by any doctor I have previously seen. He acted as if he had all day to spend with me. Dr. Chatwin took the time to discuss contact lense care and eye health. I had never experienced before his level of professionalism. Discussing the need for oxygen and a lack thereof creating vision damaging blood vessels I the eye due to over use of disposable contact lenses. Dr. Chatwin steered me in the right diretion based on my vision situation away from Laser eye surgery. He is invested in his patients and profession. After my exam, Brian fitted my eye glasses. He has the most detailed knowledge of frames, lenses and the industry I have ever experienced. He invested in listening to the customer. Brian’s knowledge and advice was extremely valuable and something I have not experienced before. Getting my contacts and glasses in one day has never happened, in addition to Brian’s explanation of the quality and construction of the different frames I had choose. He offered sound reason behind directing me to the best frame (that was less than several others I had chosen) by honestly discussion manufacturer, quality and frame origin. The Chatwin team is beyond impressive, articulate and Brian is a master of his craft. I must also note that Quinn the office manager offered assistance and met me on the floor. I highly recommend this professional customer focused Vision Center. You earned a patient and referrals.

Bryce Hayden

After posting my initial review I was contacted by the manager of the clinic. He was extremely professional in his communication and expressed sorrow that my first couple of visits were not to the standard that they strive to achieve. He was prompt in responding to my email, and addressed the several concerns I had expressed. Not only was he willing to go out of his way to make things right regarding my prescription, he offered a free eye exam, but he additionally refunded me the price of my previous visits. I feel like it says a lot regarding the quality of the people working there, that they not only admitted their mistakes and made amends, but that they backed it up financially. Not very many people would do that in todays world. Im not in current need of another eye exam or new lenses, but Im going to give them another shot down the road. Its my hope that when I visit them next Ill be able to return and change my review from a 4 star to 5 star rating.

A Private User

Sugar House Vision Clinic, is a outstanding eye Clinic, I hapen to had a Exam at Costco, an the person that checked my vision said that Idid not had a problem. I then look for a place near my home to have a second opinion, they review the prescription I brought from Venezuela, They performed a new exam and fix my near Sigthted galses and sun glasses. I was extremely happy being able to see for far and had a great experience. I have to go back and get a new exam, even thought that I use my glases mostly at the movies. but since I am getting older I know I have to be in top of my vision. Highly recoommed this place.

Larry Maddocks

The very helpful Sugar House Vision Clinic, 2178 S 900 E, Salt Lake City, UT 84106. Dr. Kimball is very nice and helpful when I asked to measure my frames for progressive lenses. Kimball did not even charge. Unlike the people at Salt Lake Eye Associates, who were NOT helpful when I asked to measure my frames for progressive lenses (it takes 30 seconds and can be done by their assistant). Even though I offered to pay, they would not do it unless I bought their lenses. I then called the very helpful Sugar House Vision Clinic and had a wonderful experience.

Annette Weight

My family has been going to Sugar House Clinic since 1982. Dr. Kimball has done excellent work for all of us. Recently I had trouble with my progressive focus glasses. It has been years since I got them at the clinic and needed a checkup. Dr. Kimball was able to discover the changes my eyes have gone through and cleared up the "double vision" along with some other problems. He adjusted my prescription so that I can now see better than I have in years. THANKS!

Rebecca McKinnon

Dr Chatwin is so kind and knowledgeable. My first appointment was for an eye infection and I was in and out in 15 minutes with a diagnosis and a prescription. I went for my follow up which was also a wellness exam and he let me know all of my options and which route to take since I am prone to infections and I was in and out in 30 minutes. Essentially unheard of for a doctors office. I never felt rushed once.

Mike Nagle

This is the place to go if you have any sort of complicated prescription, need progressives, prescription sunglasses, Serengeti prescription lenses, or are a real fussy stickler, like me! The service there is the very best, the people really know their stuff. I used to buy my glasses at a big chain place, but their bungling and cluelessness got very annoying, so now I go to the real pros: Sugarhouse Vision.

Gordy Haycock

I am new to the eye glass world, and I have recently been to two other eye docs. I thought I was destined to a life of seeing everything in a blurred state of confusion. Well, Dr. Chatwin took the time to dial in a new prescription for me. I cant believe how much better I see things. He is personable and really cared to get it right. I will never go to another eye doc. He has won all my future business.

Nicole Gossens

The staff is extremely friendly and knowledgeable! During my transition to contact lenses they took the extra time to answer all of my questions, even the ones I thought were stupid. They explained EVERYTHING in detail and made sure I understood it before moving forward. The eye exams for both glasses and contacts were excellent. I highly recommend Sugar House Vision for your vision needs!

Larry Royal

Whoever gave Sugar House Vision Center a "one star" review must be talking about somewhere else. Ive been going there for years and get treated like a king! The doctors are top notch and extremely thorough, the front desk and assistants professional and caring, and Quinn Kimball even brought in special frames for me to try at my request. I wouldnt trust my eyes to anyone else!

Melanie Larkin

The office staff at this clinic is very unprofessional and rude. I would never return here. When I originally got my glasses back the prescription was way off, and they essentially told me it was my fault the lenses were wrong. I had a question about my bill and each person I talked to gave me completely different information, none helpful. They are very unfriendly.

Christine Wind

I have not been a customer, yet, but went with my friend there and left my glasses at their location. Then, I forgot we went there that day. Two Months later, after searching what seemed like forever, I called them and they knew exactly what I was looking for. They were so helpful in making sure I got them back. Thank You!!!

Mike Haaksma

Wrong proscription for me and my wife. When I told them it was wrong they made me wait a month to retest me my guess what. It was still wrong. Got new glasses, still wrong. I will never go back. My wife went to a different place and they could not believe how bad they messed up her glasses. Very nice people just incompetent.