GameStop

Reviews 34

XX

xxmcgregor

Walked in to get a headset. Stood at the marked location that says "start line here" waited for the cashier to finish up with the person he was already helping and in the mean time another customer came in and stood directly behind the customers that were being helped. When the cashier was done he immediately started helping the customer that went in front of me. When i said something the cashier said he would be right with me, but instead of doing that, they (both cashiers) desided that this would be the perfect time to put a huge stack of games back on the shelf. There was literally three people standing behind me. Seriously terrible, i walked out and bought the headset online. If you coninue this type of customer service my guess is youll be fileing chapter 13 soon.

---

JA

Jared Seastrand

I went to this location simply for convenience and time, but was reluctant to do so after a bad experience I had a few months ago. This time around was even worse. I came in to exchange a pair of headphones for my xbox one and instead of being courteous and tactful in their sales approach it was more like..."I wonder what I can say to this customer to make him feel as stupid as possible". Nice Sales technique. I will NEVER return to this Game Stop. Whoever The Big-and-Tall-Loud-Mouth person is that works there should find another job where he doesnt have to deal with people.

---

LA

LaNita Jardine

This location is ok. Id rather go to the one in Sandy, even though this location is right by my house. The staff at the sandy location are more friendly and knowledgeable and helpful. I was waiting in line for about an hour at this location and then we went to the sandy one and the guy said, did they come out into the line and ask what you needed so it would be ready when you got to the register??? No they didnt, he said thats what they are supposed to do. Sometimes I get a really good employee but, for the most part I prefer the one in Sandy.

---

GA

Gabrielle Nielson

I was recently taking advantage of the buy-2-get-1-free sale that these guys were doing so I visited a bunch of stores. I was referred to this store because they had the games I was looking for. The games were super easy to find and I didnt need any help from the staff. When checking out, the employee gave a quick and clear explanation of the warranty and also shared his excitement for me to play the games and gave some advice which he wrote down on the receipt for me. I really appreciate the involvement in the process.

---

JO

Johnny Jaramillo

I went here to trade a game in for another one the person comes up to me and asks that in order for me to do a trade in. I have to have the receipt. And told him that you dont need a receipt for a trade in and the person working there then began to be rude and disrespectful so I told him I expect better customer service from game stop and Ill be going to a better one who knows what there doing and has better respectful manners and offers good customer service.

---

SP

sparkie #camsjamz

Sunday I went to get xb1 controller from them opened it the lt button was broke I just bairly got a new one and a battery pack for it and it said on the packaging xbox one battery pack and it was a doc battery pack not an usb battery pack thiss location sucks big

---

RO

Rob G.

Very rarely do I have someone go the extra mile for me at your regular neighborhood box store. Melissa took the extra time to find me exactly what I needed, and got me taken care of! I couldnt be happier with my experience. Thank you!

---

CU

Curtis Elder

Have gone to gamestop forever. Went there to get the ps4 pro and the dumb ass sold me the slim. For more than the pro was. Didnt realize til I got home and hooked it up to my 4k TV and it didnt have any options.

---

CA

Cameron Norcross

I went to ask about an exchange for a faulty headset and Chase tried to make me feel dumb for asking. I drove down to Sugar House and they were super helpful. Save yourself some time, head to another location.

---

JA

Jason Harper

Lots of variety in the games and the service was very nice. Everything was done quickly and staff was very friendly from the moment we walked in to the second I left. Look forward to coming back.

---

HU

Hunter Durfee

The employees are fantastic Shawn and Chase in specific. Every time I go there I learn new things about gaming. They know their stuff. Great staff and service. Good selection. I love it.

---

CC

CCC Carlucci

Dont ever bother calling them. I waited on hold for 16 minutes before I hung-up and called back. Then they realized, I am sure, what they had done, so they kept sending me to the fax!!!!

---

A

A Private User

DO NOT SHOP HERE!! Probably the worst gamestop I have ever been to!! Dirty, and the customer service was horrible they were rude couldnt or wouldnt answer simple questions! Dont go!!!

---

RA

Raine Hurley

Poor used game selection, store is cluttered and disorganized and customer service is lacking. There are several other stores within 5-10 miles and all offer a much better selection.

---

RU

Ruslan Garifullin

Always being pestered by "deals", "savings", and their lousy membership rewards program. Im sorry GameStop but you have changed and will go down like blockbuster did.

---

KE

Kenneth Lee Page Jr.

They had the game I was looking for, but when I brought the case up to the register the guy had to spend like 6 minutes looking for the right case and the cd.

---

KI

Kieran Simonson

The staff was extremely knowledgeable and helpful in making reccomendations that fit my criteria for games. It was a great experience.

---

ST

Stefanie Hoffman

I take my son a lot. The prices on trade in games, etc. is not very good. My son goes there almost exclusively for his gaming stuff!

---

CO

Cory Hite

Staff is never that friendly and the trade in rates are never that good. The buy 2 get 1 free sale is always a good deal though

---

MU

Mutt Lavender

This is the closest store to my house. Which is lucky because I have yet to have a bad experience. Thanks G.S. vrew.

---

AN

Anthony Vernieri

Good selection, but they could offer a bit more for trade-ins, especially on games that are in excellent condition.

---

AM

Amy R

Love this location. The folks working here are really willing to answer questions and a good selection of games.

---

TH

TheDemonicPancake

Fabulous knowledge and customer service. I was extremely impressed with the way they answered all my questions.

---

GR

Greg Shoaf

Do not choose this store the customer service is well below par and rude.i wouldnt even give them half a star,

---

RA

Rachel Wise

The staff there know the gaming business, and even when theyre busy, they take the time to help each customer

---

A

A Private User

I go there all the time I love that store dont be a Dick to the working and they mite just help you some time

---

PI

Piglover 69

It is a great place it has great quality and super employees that can answer any questions you ask

---

RE

Reily Brown

Friendly employees, pretty good prices, frequent promotions. This is a great place for gamers.

---

RB

RB Entertainment

One of the only game shops in Midvale. Great place to chat up some local nerds.

---

ST

Stefanie Van U

These guys are always helpful, even when the shop is crazy full.

---

AD

Adrienne Edwards

They had games on display that they didnt even have in stock.

---

MI

Miles Stebbins

Workers are super friendly, I go there every once in awhile.

---

TY

Tyler Conrad

Decent selection and good service. Couldnt ask for more.

---

YU

Yulese Lincoln

Great selection of used games. Great customer service.

---

---