Category: | Car Stereo Store |
Address: | 1680 State St, Orem, UT 84057, USA |
Phone: | +1 801-226-6090 |
Site: | soundwarehouse.com |
Rating: | 4.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
RO
Robert Church
I’m sitting down to write this review, two days and 600 miles traveled after my experience with Soundwarehouse, orem Utah, because I wanted to make sure that I still had the utter joy that I had pulling out of their Driveway, well, guess what, I do. I had recently bought a new car, and needed an upgrade from the base system to something I could use hands free. I was referred to Jai Griffiths through a mutual friend, and I couldn’t have made a better choice myself. Jai was kind enough to work with me, and asked questions about what I hoped to get in terms of features and functions, and helped me pick out a kenwood excelon head unit that exceeded my expectations, but not my budget. We set an appointment for installation, and I’m happy to say that they were able to take my car in early and get her started. One thing that I appreciated most is that not one person in that store talked down to me or the other people that came in to shop. These guys know their way around car audio, but they don’t make you feel bad for not knowing. That’s a rare thing in auto service environments. I appreciated that experience from top to bottom, and can’t say enough good. I live in salt lake, from now on, I’m driving to orem for my audio needs.
AD
Adonis Jones
TERRIBLE! This place is clueless! I called and scheduled an appointment to install a remote start on a Volkswagen Passat on Monday. The guy on the phone setup the appointment and gave me a date of Wednesday. Go to the appointment and was told that they are not able to install a remote start on a Volkswagen Passat because its not reliable. I appreciate the techs knowledge on this, however, why didnt the guy making the appointment not tell me earlier, that way I could have gone elsewhere. Makes no sense. Just terrible!!!
MO
Morgan Young
Ive been to Sound Warehouse 3 times now (I worked with Dan, hes a great guy), and am about to call to have them do more work on my car audio. I am quite weary about others touching/changing my things; however, the factory speakers were replaced and the car put back together without incident... it sounds amazing. In fact, they had told me some of the clip were broken so they went ahead and replaced them! Awesome service, and they price match Crutchfield - you cant beat that!
BR
Brandon Poulter
I just needed a simple replacement for the radio in my car and these guys were super helpful. Harley was super helpful to show me good quality radios but he wasnt pushy and didnt try to get me to buy something that I didnt need. They said it would take about 45 minutes to install the radio and then it only took about 30. I had also priced out doing the same thing at other places and Sound Warehouse was by far the cheapest. Great experience with a great business.
AN
Andrew Reyes-Cairo
Came in the other day and there were about 3 customers ahead of me in line and only 1 worker. After waiting about 10 minutes the worker ended up going outside with the customer he was helping and I never saw him again. I waited about 20 minutes with no one in the store until I couldnt wait any longer and ended up leaving because there was no one there to help me. Left without even so much as a hello from an employee.
NI
Nicholas Labov
If it wasnt my best experience in the car audio; it was second best. For once, I not only felt like the work would be done properly, I also feel like I got a good deal. I worked with Dan Morgan, great guy, who really seemed like he cared and was very personable. Of course, he knew his stuff too. Thanks Dan for making my visit memorable! - Nick
MI
Michael Harding
Really good on installs. I didnt realize I needed some things to install it, but they were able to provide it for a fairly reasonable price. (Its a bezel and harness kit that you need for first time installs. $25 at walmart.) While it seems a little pricy at first, they do the best installs around. really, they do.
NI
Nikki Young
Harley is a Very Experienced & Professional Salesman as well as providing the installation of the product. Ive purchased a car stereo & radar detector from Harley at this location. I would highly recommend anyone shopping at this location. And make sure to ask for him by name. Sincerely, N. Young
TR
Troy Buys
I stopped in the store on my lunch I was having some issues with my alarm system, knowing I was in a hurry Harley followed out my car helped me get my alarm working and on my way in 10 minutes, I am looking forward to seeing how helpful he is when I come back for my new stereo. Thanks
MI
Misty Schnoor
Great Service! Down to earth & friendly as well as professional! They got me a great deal (Compared to the competition) and did an awesome job on my install! Ive had other companies install in my car before, and they left trash, scratches, etc. but my car looked great this time!
BR
Brooke Biggers
I was looking to ad a remote start to my new car, and they were so amazing! Jai was really knowledgable & helpful he answered all my questions. I really loved working with these guys, and will definitely recommend them to all my friends!
MA
Mark Christ
I had to have a remote start to keep myself warm for the winter. I heard that Sound Warehouse was doing a special for them. Dan was able to drop what he was doing and had it installed that day. I would give Dan 10 stars.
MI
Mike Wilcox
I have had stereo systems put in three of my vehicles here over the years and Im never disappointed. Professional and timely service! Harley has done all of my work and hopefully hes there for all of my future needs.
RI
Richard Scott
Called to see if they could help with a speaker install. Whoever I spoke with was unhelpful, rude, and seemed like they didnt want to help. Will be taking my business elsewhere. Learn about customer service.
GA
Galicia 322
People here are nice and willing to help, they know about their stuff. Only reason Im giving it 4 is because a lot of their products are pricier than in other places specially online.
SE
sean grzesik
They put there price for everything at double where you can find it online do some research before you buy from them go get all the model numbers and buy it for half the price online.
AL
Alison Hart
I had a wonderful experience working with Harley at the Orem location. He was so helpful, understood my needs and didnt try to oversell me. Ask for Harley, he knows his stuff!
JA
Jamie Erickson
I went in last week with several questions and spoke with Harley he was very knowledgeable and helpful would recommend them to anyone! Thank you for sharing your knowledge!
TA
Tammy Beck
Thank you Harley! You rock I love the new remote starter. Make a difference with this cold weather! I will recommend all my friends to request you!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️
JE
jessica Young
I came in a few times for my stereo and Harley has always been so get to help me to miner fixes called the store once and he even helped me fix a glitch I was having
ZO
Zoey Lusk
I love my new back up camera it is amazing Harley was really amazing to help me and not over sale me on things i didnt need i will be back
NA
Natalie Buys
Harley helped me out last week and I am so in love with my remote start!! Ask for him when you go in. Super helpful and wasnt pushy :)