Staples

Category:	Office Supply Store
Address:	336 E University Pkwy, Orem, UT 84058, USA
Phone:	+1 801-224-5040
Site:	storelocator.staples.com
Rating:	3.2
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 10AM–7PM Closed

Location

Photos 88

Reviews 23

Marshal Davis

I purchased a little toy drone from there store for Christmas, and went to stay up in the mountains for the holidays. I open the drone and it is faulty, one of the motors isnt functioning properly. No big deal, I can return it. Wrong! When I went to return it the clerk tells me they have a two week return policy on electronics wether it is broken or not, I am one day past the two weeks. I explain that I have been away, with no Staples nearby. He says there is nothing he can do. I ask to speak to his manager, he claims he is the manager, I ask to speak to his boss, he says he doesnt have one. Didnt realize I was talking to the CEO of Staples. TLDR: Staples sells faulty product, sticks customer with the bill. Never shop here!

Jennie Larson

My workplace is very close, so convenience kept me going to the place much longer than I would otherwise. The copy/print place has a hard time meeting deadlines, the quality of the prints have been very poor on more than one occasion, and the ladies who work in the print section always act like youre bothering them and that theyre doing you a favor. I went back today for the first time in a couple of months to grab some items on sale and the attitude was the same for everyone in the store. Thoroughly unimpressed. Much better service at Office Depot across the street.

Stephen Molen

Their printing group is the most unprofessional place I have ever seen. The printer manager (yeah, thats you blue shirt guy) flat out refused to print my request and continued to make up excuses about why he couldnt. I took it to the Staples in Provo and they had no issues with anything he said was wrong. To the manager of this Staples, do yourself a favor and fire the print manager, or at least retrain him in customer service basics. Unprofessional, rude and conceited, this man deserves less.

Modesto Nunez

Showed up, workers busy helping others, understandable, made me wait 15 min, then it was my turn and the system crashed.. waited another 10 min without being told how long it was going to take to reboot the system, two others came into the store, started helping them instead. Said I was going elsewhere instead and they became negative towards me, went to Office depot, a lot more communicative people and helpful unlike the staples. Never going their again.

Dylan Higginson

Horrible. Worst customer serivce in the printing center. Wasnt able to pick up my order due to a travel delay and they refuse to ship it to me because "theres no way they can ship it." Offered to pay and they said "theres no way we can accept payment" . So my order is just sitting in a different state and staples wont do anything about it unless I fly up myself and get it. Go somewhere else

Natalie Jones

The copy center staff in OREM is my favorite! I use them frequently for business copies. Whether I am emailing in my order or dropping it off to do immediately they always perform a great job. No matter what I need they can do it efficiently and effectively. And the staff is always smiling! Thanks for your constant devotion to doing a job well done. You all are the best :)

Julie Allison

I have always received great service at this store! I love coming in here because of the service and helpful associates like Cristina, that suggest sale items instead of the brand that I might have selected. They are all very helpful. I really appreciate it. I will continue to sho here and tell others to as well.

Donna Lynn Sorenson

Their back-to-school-prices are excellent. I got some really good deals in the "clearance" area, too. Mgt. was very helpful with something I lost in the store, too. Its my go-to place for my home office; their desk chairs are excellent quality AND half the price of Office Depot.

Eric Johnson

Definitely not the easy button. I have a Staples gift card and tried to order a print job online. Apparently they dont allow you to use heir gift card online. What a huge waste of time and definitely the opposite of easy. Hey Staples, its 2016, time to get with the times.

Shauna Allen

Had problems with my laptop and Andy Gualtier in the tech department was amazing in not only clearing out my PC issues but also making the time to squeeze me in on a busy day. 5 stars for Staples tech support! Thank you so much!

Sharron Tholen

The Copy & Print service is wonderful! I ordered my business cards online and they went above and beyond to make sure the cards met my expectations. Big shout out to Jasmine, she was very helpful and professional.

Brent Molen

The management and staff are professional and they are always willing to help. I especially like the copy and print center. I asked them to rush an order and they did it without charging me a rush fee.

Patrick Lynch

These chain office stores are all the same. People who work here funny like working here, and non existent management. If you want to be able to have your questions answered, dont go here.

Robert Johnson

Friendly knowledgeable staff, clean and big with just about anything you need for home, office, Or art studio great selection for students as well

James Ricks

Came in with a big print job and the staff had me in and out so fast! Great service and product!

Harold Carey Jr

This is where I get most of my office supplies. I bought a chair and a whiteboard here.

Mike Stankey

Everytime I come in here they aggressively try to sign me up for their rewards program

Tanya Porter

Ive always encountered polite, courteous and helpful associates at this location...

Jason Foote

I have never seen a good price on anything at this store.