Copy That Shop

Category:	Print Shop
Address:	62 N 600 W, American Fork, UT 84003, USA
Phone:	+1 801-756-6528
Site:	copythatshop.com
Rating:	4.8
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 5

Reviews 11

Ingram Beck

Unfortunately, After SEVERAL terrible experiences I have to give this copy store a bad review. I have used this copy store for many years without any problems, but I have always been helped by Amy, who owns the store. The past 6 times I have gone, someone has printed, cut, or wasted my time and supplies. I know that it is a copy store and mistakes may happen, but please have your employees know to print one example first so that 250 sheets of paper later you receive wrong fully printed items where they still expect you to pay for it. Do you even know what customer service is? I have spent over 15 hours waiting and reprinting and revisiting the store to end up with less than perfect items. I even had to rebuy $30 worth of paper at which they still charged me to print them again. I keep going back hoping that each time the previous problem wont happen, but somehow something goes wrong. Recently, I had someone cut my cards out...OFF CENTER..you should be able to straight up look and see that you cut it wrong, and then to not tell me that they are off center maybe "hoping" that I wont notice. You should be able to say something like, "Hi, I am so sorry but it seems that I have cut these off center. Let me print them again for you." They also had crop marks on the paper to ensure that they would end up being center....and here I am with paper I can not use, at which they charged me $12 to literally cut 3 pieces of paper. If I had known that they would be $1 per cut per page, I would have cut them myself, making them centered and saving me 30 minutes of my time. I know that humans make mistakes, thats life, but 6 TIMES. That is a little ridiculous. Not only to mention that you should expect a simple printing job to take you 3x the time you anticipated. I have had 250 cards printed about 1/4 of an inch smaller than the actual size they were supposed to be as I had printed the others the day before, knowing the right size. It was literally the same file which caused me to buy new paper and a return visit to the copy store. I am so sad to have to change my copy store as I use this a lot for my personal business, but I can no longer waste my time waiting for mistakes to happen. I can not keep paying for the mistakes. I hope that they can improve on customer service as they need to rectify mistakes made to customers.

Heather Miller

I had the best experience here!!! I am doing a service project with an elementary school to make Christmas cards for the Military, and I contacted Copy That to find out if they could give me a good deal on making copies, and they went above and beyond what I thought was possible compared to all other companies quotes. I went back in to pick them up and the owner even cut all of my cards for free! Their customer service was the best!!!

Benjamin Perkins

They have so many services and great products to offer and theyre very friendly. It did take a little bit of time for them to be able to help me get some copies, but if youre fine with waiting a few minutes or having something to do while they get done what you need them it works great!

A Private User

Down home personal service with great price and awesome ideas for lessons and teaching aids for families and children. Willing to do the little things that you expect with top notch service. Great job! keep up the good work youve got my business forever

aterburg

LOVE these guys! The prices are awesome & they are super helpful. FYI, wait times to get help/start your project/print job can be long sometimes because of how popular they are. If you have time though, its worth the wait!

Haley Sanderson

I had a few photos printed and I was very impressed with the quality of work they did with such short notice given. They made me a few sizes to choose from to make sure I was absolutly happy with my prints. Thank you!!!

Felicia Christensen

I love the customer service here. The staff is always so friendly, they work quickly and always have the best customer service. I go here for all of my printing needs!!!

Theresa Thomas

My favorite copy place ever! These people enthusiastically invest quality time in even "trifling" work -- the little projects all us non-executives bring in.

Janelle Youngstrom

I usually dont need much, but whatever I do need theyre happy to help. Great prices, great service!

Camille Brown

Great service!! They went out their way to help me with a request that wasnt convenient!

Carolina Castiblanco

Prices are really good and service is great