Category: | Shipping and Mailing Service |
Address: | 6905 S 1300 E, Cottonwood Heights, UT 84047, USA |
Phone: | +1 801-568-9420 |
Site: | theupsstorelocal.com |
Rating: | 4 |
Working: | 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–4PM Closed |
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aarontea3
I shipped a small box with a box with a car computer in it to Canada using standard ground service that cost me just over 30 dollars. When I looked up the tracking it said the package was denied because there was a cod and they refused to pay for it. I called and said WTF I did not send anything cod. They said ups uses an agent to get things cleared from customs and since I sent it standard ground there was a 50 dollar fee to get it cleared from customs AND THE UPS STORE SHOULD HAVE EXPLAINED THIS TO ME WHEN I SENT IT. Now Im waiting for ups to call me so I can pay an extra 50 dollars. So when its all said and done it is going to cost me over 80 to get a package that weights just over 1 pound to BC. My advice is if you are going to send something ups go directly to them and not to the ups clown stores.
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zoe lengyel
I tried to call your store to learn your hours of operation. The voice recording that answers does nor sound like a business at all. You should identify your business on your voice mail and provide location and hours of service at the very least. I took my business elsewhere; that store provides business identity and hours of operation. on their voicemail if their associates are too busy to answer the phone. You guys are closer to my house, and I like your store and service, but please get your phones set up like a business for better customer service.
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Cecy Bateman
Slow, lazy and not very helpful. When I called in to pay for some packages to be sent over the phone the worker put me on hold for 10 minutes and then said "Were busy so if you call back later maybe we can help you". No offer to call me back.. Im just supposed to call you all day to try to get some service? Hm. Once they finally helped me they just wrote down my card number and said "well call if it doesnt work". Ummmmm... Thanks? Also, my packages cost a lot more to send than they ever have at other ups locations.
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Aaron Peterson
I was very impressed on how responsive they were to my printing needs. Fair Prices and very personable and friendly. I would highly recommend them and have to others. I have used them several times and they arent hesitant to go the extra mile to do the job right and promptly. Great job.
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Melissa Hearon
I walked in to ask a simple question about shipping something and the lady was beyond ignorant and talked to me like I was dumb. I will drive the extra miles to never go to this store again WORSE customer service EVER!!!!! Another reason to use FedEx!!!
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Allyson Willis
This location honestly has the best staff ever! They are always so helpful and friendly- making the little things in our personal life or the bigger items related to work much easier! I really appreciate how above and beyond everyone goes!
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Spencer Williams
I love when you go into a store and the owner greets you. It shows they are involved and they care, which equates to quality work and amazing customer service. Thats what you get with John at this UPS store! Its amazing.
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George Rocchi
Thanks Bill for the quick service on the printing. He made that last minute special print job quick and easy and it was still a great price. You made my event successful. Thanks again.
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Jan-Michael Paul
I needed to ship a package and the shipping clerk was very helpful and polite. He made it super easy and it took no time at all to get it all taken care of.
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Howard Adams
I use this store all the time and have never had a problem they are courteous, helpful with shipping options and have saved me money many times
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Aaron Sullivan
Very helpful with all of my printing and shipping needs. Would and will recommend to everyone. Very happy. Jon is awesome thank you much.
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J P FLYNN
HAD SOME BUSINESS CARDS PRINTED THEY WHERE PERFECT, AND THE PRICE WAS KILLER. THANKS BILL
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Justin Castillo
Very good experience handled things very fast and as to my liking, I would recommend
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Dave Dreyer
Stupidest operating hours ever!!!! Who closes at 6:30???!
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S M
Great location for UPS drop-offs, helpful staff.
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Dardi Kunz
These guys make everything easy peasy!
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Baraa Arkawazi
Very good services. Helpful staff.
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Bruce Franson
Top quality work at fair prices.
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shahid pasha
Very friendly staff
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Luiz Alberto Infanti
Couldnt be better