Category: | Cell Phone Store |
Address: | 5627 S Broadway Ave, Tyler, TX 75703, USA |
Phone: | +1 903-939-0550 |
Site: | t-mobile.com |
Rating: | 3.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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Landon Hobbs
This store is full of the most unenthusiastic bunch of reps Ive ever met. Been in this location multiple times and each time, over the course of several months, has me cussing under my breath. The reps are unknowledgeable, couldnt act more annoyed to help me, and generally just very poor customer service. Im over trying to use this store. And their Google entry for their store number goes straight to voicemail, just to add more insult. This location sucks ass, dont even waste your time.
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Sean Fagan
My friend recommended T-Mobile, so I went to inquire. The employees couldnt have cared if I lived or died in this store. They were sooo unpleasant, it was weird since I could have been a customer. I know T-Mobile is a good company, but this store was such a bad experience.
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Mark Laughlin
Very bad experience detailed online. Required multiple corporate calls and was ultimately only remedied by their social media rep. Not at all what I expected from a "hip" Internet era tech company.
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Lisa Osmer
I was hesitant to go to this store because it had bad reviews, but so glad I did! They were awesome! Made sure I was accommodated in every way. In fact, best experience at wireless store ever!
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Dillon LaFoy
Bought a new SIM card and activated new phone in less than 5 minutes! The employee was extremely kind and professional.
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Percival Ramsey
Great customer service and pretty good cell service as well. Mobile data speeds are awsome!
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Jose Lainez
The staff is ok but does not seem that they want to help to much just do the minimum.
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Jeff Carroll
slow staff and they look like they dont want to be there
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carlos artillero
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