New Balance Tyler

Category:	Shoe Store
Address:	7278 Old Jacksonville Hwy #400, Tyler, TX 75703, USA
Phone:	+1 903-581-2605
Site:	newbalancetyler.com
Rating:	4.7
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed

Location

Photos 13

Reviews 30

Matt Dailey

Needed a good pair of athletic shoes since deciding to get in shape and drop some weight, went to a couple of shoe stores in the mall and could not find anyone willing to take their time for me to find an excellent fitting shoe. then I stopped by the New Balance store. As soon as I walked in I was greeted by Richard (later found out he is the manager). He took the time to help me find a great shoe, which is not easy since it is hard for me to bend over to tie my shoes. So, he had to help me with that and after trying several different ones we found a pair that worked for me. Big thanks to Richard at New Balance Tyler.

Tiffany Williams

I am very pleased with the service I received when school shopping for both my boys at this store on tax free weekend. The manager was very helpful and patient with my kids (3 and 6) despite how busy the store was. Richard (I believe his name was) took his time and made sure the boys were happy with their choices, had a great shoe shopping experience, and that the shoes fit properly and comfortably. We ended up leaving with three pair of shoes and two backpacks! We will definitely be back easiest place to shop for shoes in Tyler!

Rebecca Wineinger

Ivan, Leann, Jameson were very friendly and there to give the best buying experience Ive EVER had. Have you ever been to those stores in the mall? Those are a joke compared to this place in every way, they actually measure your feet, bring the shoes out, lace them up, put them on you have GOOD real suggestions, instead of handing you a shoe telling you to try it on and walk away. I really appreciate the great customer service and selection, along with really caring about the customer. Thanks New Balance Tyler!

Trenton Ferguson

The staff at this new balance are probably the most knowledgeable about proper foot wear you will find without going to a specialty store. They are friendly and always try think about what my foot needs instead of just selling me a shoe. I also love that they always let me know about the newest styles that are coming in. It is hard as someone in my mid thirties to find a stylish and properly fitted comfortable shoe. New Balance Tyler helps me do that.

Moms Moms

Love the shoes, its what my doctor prescribed plus their insoles. THE MANAGER HOWEVER IS DEPLORABLE!!! I hate going here because of his snarky attitude. I had a squeak in the sole of my shoe and he threw the shoe on the floor in disbelief hat there was a squeak and said,"I dont hear a squeak"! This really happened. I just needed an exchange. The employee was embarrassed by this manager! Hes a jerk.

Margaret Barno

The shoes are of excellent quality. As for the service is the same. The staffs goal is to fit you with the shoes you need, especially if your feet are different sizes and/or widths. They may ask your permission to contact your specialist to discuss special problems and needs your feet have. When I need the next pair of shoes, Ill be returning to this New Balance store.

STEVEN VANCE

I was in shoe business for years. Richard the manager was so knowledgeably and helpful like a breath of fresh air compared to any other place. He was on point with all of his products He went above and deyond what I was expecting They have my biz for as long as Richard is there. Thank you again for all your help

christopher robins

Not only do I love my shoes but the manager Jameson sized my foot and brought out a wide rage of options. He was very patient while I changed my mind several times. Couldnt be happier with with my final choice and experience. Go see Jameson, hes the best!!!

Becky Dunn Warren

This is the best store. The staff is so friendly and know exactly what your tired feet need to feel their best. Jameson is so helpful from start to finish, he knows how to give customers the five star treatment. I will always return to Tyler New Balance.

Skyla Singleton

Had a very AWESOME experience in this locally owned business customer service was great very friendly and helpful. Selection was limited but owner expressed if there was something online I like he would order it for me so I could avoid shipping fees

Jessica Smith

Went to this store to get my daughter shoes. Couldnt get anyone working there to even acknowledge us. It wasnt because they were busy either. Ill take my money and business elsewhere.

Kim Williams

Store Manager Richard Daley took good time to find me the right shoes that fit perfectly. Ive never had a pair of shoes fit so well. This will always be my 1st stop in the future.

Nathan Underwood

This store is awesome. Ive purchased several pairs of running shoes from them. The staff and the manager are always super friendly, and extremely helpful! Highly recommended!

Ashley Tatum

We have an awesome experience every time we visit this store. Its the ONLY place I ever buy shoes from anymore for my family. The staff are friendly and efficient!

Sarah Morris

Love this store. I do buy shoes from anyone else. I get superb service, and always get the right shoe for me. I highly recommend this store to my clients.

Billy Burden

When you need a good pair of shoes I would highly recommend New Balance of Tyler. Ask for Jameson and hell hook you up. FIVE STARS FROM ME!!!!!

Real Sammie

Jameson was recommend by my coworker, he was great and really made the process wonderful for placing the right shoes for my needs.

Ian Chase

Richard Dailey the store manager was a great help. Ill always recommend New Balance to people looking for a great shoe.

Jordan Clark

Love this new balance store. The manager is always helpful and very nice and patient with me and my kids.

Van Brown

Very professional. The salesman got the perfect shoe for me. Very personalized service. Very satisfied.

Gary McLain

Jameson is knowledgeable and courteous. I will definitely buy my next pair there!