OfficeMax

Category:	Office Supply Store
Address:	1680 Lake Woodlands Dr, The Woodlands, TX 77380, USA
Phone:	+1 281-298-9461
Site:	officedepot.com
Rating:	3.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

Photos 16

Reviews 15

E Vee

Horrible customer service! First off, I was one of three customers in the store. There was a messy haired employee, re-stocking shelves. He passed me several times, not once did he greet me or ask me if I needed help. I had to approach him, then when I asked for help he looked at me with deer in the headlights look, and with an attitude of not wanting to help. Another gentleman walked in and he greeted him in a polite manner and offered to help him find what he was looking for. Secondly, my company card was not being accepted as credit, it wanted a pin to run as debit. The cashier, called the manager and she explained the situation. Instead of addressing me, the customer, the manager spoke to the cashier as I was standing right in front of them and said, "tell her to call her bank." I let hi know that I was standing right there and I cannot run as a debit and it is a company card. He stood there with no expression. I will not be back to this location and will buy my supplies elsewhere.

Grace L

I am not a complainer - but customer service has bottomed at this store. First, there were no carts available (and there were very few customers in the store). Second, unlike the old Office Max who had people all over the store, there was no sales associate to help find things.Third, when I checked out, I noticed the ink price was cheaper online so I asked him if he could look it up. He told me he could not because the cash register was not a computer. He said things were often cheaper online. So you say you will match competitors prices but not you own online price? Finally, they looked and changed one of the cartridge prices. Then, I went to use a gift card I had received with a purchase from my previous visit and they said even though they could tell it had come from that store, it had not been activated by whomever gave it to me and since I did not have the receipt, it was worth nothing.

Jim Monroe

Office Max has lost a customer for good. Like many companys they started to price match amazon as long as it is shipped a sold my amazon. Well good luck with that at at office max. I always am given a hard time and a manager is always the one who has the tell there own employees that they do this. However this last trip to Office Max took the cake. The manager told me that if it is prime they will not price match. Everything shipped and sold in Amazon is Prime and they will not price match any third party company which will not be Prime. So now basically they will not price match Amazon. Just call it that and dont feed me such crap. Im tired of fighting their uneducated employees and policies.

Jacqueline Armstrong

I went in to buy ink and everyone was very helpful and friendly got home the ink leaked all over My hands and wouldnt work so I called office Max and told them My problem and the employee was very nice and put the manger on Yvw phone and he didnt hesitate.He told me to come back and he would get me the correct ink thank a million John got at least 300 more pics to do so I will be seeing you again real soon.Jacqueline Armstrong ( Jersey)

Modern Roofing

We use Office max for our business Modern Roofing all the time when we are on the run and cant stop back by the office. They are typically fast and efficient and they usually always answer any questions I may have. Though we had to go to fed ex to get our carbon copy prints Office max is still a great choice for office needs of any sort.

Whittaker Courtney

Employees were very helpful; They have a much better selection of big and tall chairs than anywhere else. They didnt have what i wanted in stock during the sale, so i ordered it. s+h was free; they said it would take 3 days, i thought that was just for processing but 2 days later it arrived! Definitely will be a repeat customer. :)

Latonya Fletcher

I called this store just to find out if they had big dry erase boards in stock and was on hold for 20-30 minutes. This was after speaking with 3 different people regarding what I was looking for all promising they would check.

Lauren Lentini

Bought a leather office chair. Chair broke at the welded joint - no wear on the chair what so ever. Store manager refused to issue a refund or exchange. Office Max sells garbage.

Mr. Bryce

Dont ask to use a computer here to print your documents. They dont allow it. So much for having full access to printing your documents. Can you say false advertisement!!??

Mark Townsend

Waited longer than 40 mins to get 3 pieces of paper. They interrupted me to serve someone else and skipped me for the next person in line. AWFUL SERVICE.

Ha Typical

Great customer service! If anyone here is able to assist you make sure its an employee named Luis. Great employee deserves raise.

Andrew Weibert

One of the best OfficeMaxs Ive visited. Still pretty lame store

Jasmin Talbert

They have pens. Store is clean and orderly

Joe Calderon

Always get good service at this location.

George Danner

I like the service there.