Journeys

Reviews 3

RA

Race Lopez

This place not very customer friendly my daughter went by this establishment to purchase some shoes they did not have in stock so they told her they have them at another store and they can order them for you they also told her she would have to pay for before ordering so she did they told me would take they also told her she would have to pay for before ordering so she did they told me would take it they said it would just take six days on the 6th day nobody called back so my daughter went up there to see whats going on with the shoes So the manager proceeded to tell her that someone didnt do their job and get them ordered directly from the other store and they were sold OK she understood but when she asked for refund the manager said she would have to call the one 800 number on the receipt to get a refund not offering to do it himself we paid at the store I believe we should get refunded at the store my daughter came home and told me about it so then I proceeded to go to the store and talk to the manager and told him I want to refund he stated I would have to call the one 800 number at that time you need to call the one 800 number and get that taken care of they said they would send me a check in five days we will see but I think all around its bad customer service I asked the manager does he think this was appropriate for good customer service he said no he is correct he apologize I hope I get a refund I sure hate to be the one to show up back at the store and make up one of them went to the Better Business Bureau not happy customer will not be going back

BE

Ben Scarborough

Let me tell yall about Brian. Brian is a salesman at this particular franchise of Journeys, and he could sell a glass of water to a drowning man. The second I walked in, he asked how he could help me. I said I was looking for shoes to replace the brand I was currently using because that brand always falls apart very quickly. He stopped me right there, smiled, and told me he had just the shoes for me. When he reappeared from the back with three boxes of shoes, my feet were graced with the most heavenly and comfortable shoes to ever touch their skin. I chose a pair, and he checked me out with a $5 discount. Some superheroes wear capes. Others wear police and firefighter uniforms. But this particular superhero wears a Journeys name tag. Keep selling, Brian.

AN

Anna J

Go online & sign up to receive offers, you will get catalogs & coupons in the mail. Youll get $5 - $10 OFF.