South Texas Optical

Category:	Optician
Address:	700 S Zarzamora St # 110, San Antonio, TX 78207, USA
Phone:	+1 210-431-0808
Rating:	1.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 1

Reviews 9

David Solis

If I could give them zero ☆ I would. I was told in the rudest possible way by the office mgr. that my daughters frames wouldnt be replaced unless we brought her ins card. After being patients for over 2 yrs and providing our ins card every visit, I simply asked if this was policy everywhere? I asked her if my daughter could just pick out her frames ..after work I would provide her insurance when we pick them up. She said they got caught scamming medicaid and thats why they need proof every time, shes not losing that contract for me and asked and what dont i understand about this.....then said I am free to take that up with whom ever I choose. I said wow...she continued by telling me I can pick up my kids Rx and take them to whatever provider I choose, have a nice day..and HUNG UP on me! I was shocked. Not only are they scandelous but rude and very unprofessional

Pamela Blancas

Very poor and rude customer service. I just got off the phone with these people who failed to schedule me an appointment they started being rude first then i started being rude back and all i said was this is stupid and she got mad the supervisor and said she wasnt gonna take me language. since when was stupid bad language?? then said i was rude she was gonna report me to medicaid for that like ok lmfao. so now im reporting them not only to this review but ill be down there to talk with the doctor about this staff of his and ill be sending the defender news info as well....thank u have a blessed day.. Now to look for a way better location to take my 9yr old daughter..rude ladies very unprofessional

Kris Herrera

I will never go there again! Mr. Eugene Alvarado was very argumentatively with me and in front of my young daughter during the eye exam visit. He was rude and didnt care to hear what I had to say. When the exam was over I asked to speak with someone who I can bring this to their attention to, I was told by front desk staff that his father the owner was there that I can speak to him. The father said, " why? I have nothing to do with it, he ( my son) is the owner. She needs to speak to him. I will NEVER return there. I do hope more people who have had a bad experience there rate his business. Very unprofessional and very sad to say that this happened to me.

mary arredondo

Certain staff are rude as can be. They pick and choose who they go the extra mile with. Its okay though Im not taking my children there anymore. It was great a year ago but I dont see all the same staff there but certainly wasnt this group. One in particular is awesome but that doesnt cancel out the rude ones. Its wrong and wont be giving them anymore business. Kudos to the ones who go there still.

Frayda Nava

Staff is HORRIBLE the ladies working in front act like their paying for your eye necessities Doctors are great, but staff Sucks old balls!!!!!!!!! Sorry just being honest.. I guess because of the area.. And the glasses are CHEAP

Farruko Yanez

Poor service .. The front ladys have BAD attitude.. NEED COSTUMER SERVICE EXPERIENCE.. Do not go to this place ever.. I DONT RECOMMEND THIS PLACE!!! Theres more places near by..

Jessica Gonzales

I have been taking my kids for years, so far I have been treated fairly..I do miss the old staff,they were much more attentive.

Marisela Medina

fast n covinent

Damien Lopez

Rude