Category: | Phone Repair Service |
Address: | 6025 Tezel #107, San Antonio, TX 78250, USA |
Phone: | +1 210-509-6292 |
Site: | keepintouchwireless.com |
Rating: | 4 |
Working: | 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–5PM Closed |
JU
Junk Mail
Was told 3-5 days for part to arrive and 2 hours to fix. It took 9 days and 5 hours to fix. Th is after 3 phone calls and 2 stops to inquire. Each time they promised me a phone call right back. The call never came and customer service was abysmal at best in the store. The owner seemed ok, just not the folks working for him. I can understand mail arriving late, what I cant understand is the poor customer service and not following up with customers. My first and last shopping experience here. I support local small business, just not this one.
HA
Hazel Faye64
Paid for a glass to ordered for my phone 2 and a half weeks ago 159.24. Never got a call. Then I went in after a week. They said a few more days...waited..came back..was told tracking says on this past monday..here it is the 23rd..I come in a now they say the part was never sent..ok refund me.."we dont have enough money in register to refund you. You have to wait till a customer comes in with the amount we need to refund you". What the Heck. I think thats shady...make this place your last resort
VI
Victor Koretsky
Cool guys who thoroughly explain what needs to be done for any phone issue. Free diagnostic of what is wrong with your phone and absolutely nothing is done until you yourself authorize the repair. So, unlike many other mobile repair stores, they do not BS you. Highly recommend.
ME
melanie bernal
The worst place you could ever go to, to get your phone fixed i would never recomend anyone to go this place. They jipped me $100. Take your money else where if you really want to get your screen fixed! Cause they do a terrible job and bullshiit you!
RO
Robert Guerra
Best store for apple and mac repairs. Job well done and quick service just sit and wait and here you go. Phone and ipad fixed out the door less than 150 bucks awesome job guys. Will send business and plenty of it
JO
john vanhoozer
Decided to have the cracked glass on my old tablet replaced. Took them only 2hours drop off to pickup. Might have been pure luck they had the screen in stock, but Im *really* happy! Thanks guys.
MA
Martin K
They were one of the few places I called that were willing to fix my phone and they did it for a fair price and in the same day. Theyre my #1 call if I have phone trouble again.
FA
Fax Fax
I literly never walk out of here satisfyed these dudes sold me a broken phone 5 times an one time it took 3 weeks to replace this store is a joke
SE
Sergio Antillon
Took my iPhone 6 plus to get repair. It got fixed in less than 30min. Great Service. I always take my phones to them. Great guys friendly. Thanks
JA
Jayson Torres
Took my IPhone6 Plus there for cracked screen and broken touchscreen they fixed it works great has had no problems Dustin did a great job
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Thomas Clay
They suck after they replace my screen it messed up. Then they try to charge me again to replace it again.
ED
Edward Partridge
They have always given me great service. I bought 2 phones from and had a number of fast repairs.
KI
Kiara Rosario
Super nice, welcoming guys! Changed out the screws in my phone for no charge. Highly recommend
BI
Bianca Maldonado
They quickly repaired my iPhone under 30 mins, for $75.68, looks great - works great.
CA
Camaro Camero
These guys are very helpful. They are very honest and straight forward.
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diego rendon
They are fast and they give out the best prices in town nice guys
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Sara Castilleja
Great service always! Very fast, efficient and great prices.
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Roy Blackshire
Fast apple repair. Priced competitively !