Category: | Craft Store |
Address: | 2004 S Goliad St, Rockwall, TX 75087, USA |
Phone: | +1 972-772-5021 |
Site: | hobbylobby.com |
Rating: | 4.3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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Jennifer Hernandez
This is the absolute worst Hobby Lobby ever when it comes to customer service. Despite the fact I am an avid crafter at times you change your mind, even when you come in WITH the receipt there is always something "wrong" Example one: I was returning a chalk paint I didnt need : the woman opened the paint breaking the seal then told me she couldnt return it because the seal was broken. The seal SHE broke because I had never opened it. Example two: I came to return a fall table runner and dish towel BEFORE the holiday was even close (which should tell you it hasnt been used and it was bought as a set.) As she was doing the return she told me she could only give me my money back for the price it was, not what I was charged on the receipt for the dish towel bc it wasnt on the receipt and SHE was the one who sold it to me with that price. Save yourself the time of their always long lines and go to the Hobby Lobby in Mesquite where they actually are helpful.
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J. Annette Hernandez
I really like Hobby Lobby BUT.....this Rockwall, TX store has a problem with making some people feel like youre in the wrong place. Like today, I walked to the store; Braums and on my way home I walk by Hobby Lobby, I decided to go in to grab a couple packs of incense. I had my bags from Braums (which Ive done before) and have gladly left at the front of the store. The difference today was when I walked in the door.....I DID NOT get a "Hi! Welcome to Hobby Lobby." I received a very insinuating "Ohhkkayyy, Whatttt is goin on here?" What do you mean, "what is goin on here?!" I am here to SPEND MY MONEY in your store! ACT RIGHT! Have respect for those who you know are in your store all the time, Your customers are the ones making it so you have a pay check at the end of the week......
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Merle Jacobson
Went to the store to buy chalk paint. Unable to find it asked girl sitting on floor unwrapping items where it was. She said it was down the isle behind us. We were unable to locate it because it was behind a post. Asked again got same reply and she made no attempt to help. Found another employee got purchase. Few more actions like that and there wont be need for employees like that. Been to other HL stores no problems.
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Brent Barnard
This is a fun place to browse. They have great taste and amazing variety! I especially like the spiritually themed items. The only thing I dont understand are the sales. It seems like half of everything is on sale. And maybe the next time I go in, the other half is on sale? But at least we can be fairly certain that the things we want will ultimately be on sale.
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Francisco Ayala
I came in to pick up a few supplies, but I found the staff to be cold and at times downright rude. On top of that, the store was disorganized , and the mens room was filthy with one stall possessing a clogged toilet and the other had urine oncovering the floor and seat
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Lindsay Diaz
Good sales on some items. The cashier wasnt very friendly. When I gave her the coupon from my phone, she proceeded to tell me that I couldnt use it for the sale item, which I was fully aware of. I had to tell her I wanted to use it for the other non-sale items.
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Kelly Jack
I have always loved Hobby Lobby and can always get help if I need it when I go there. If what you want isnt on sale.. wait a week or two and it will be again just another great thing about HL.
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Susie Ramer
Love hobby lobby. Tons of things for a crafter to do. Dont forget to get your coupon code online at their website. Just show the 4 digit code, and get 40% off an item.
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LuLaRoe Angela Weller
Love going to hobby lobby. Staff isnt always the friendliest. Get ignored alot of the time which is fine unless youre looking for something and need help
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jay donihoo
Typical modern store charge quadruple the price of anywhere else then offer 50% so that youre only paying double what you couldve gotten it elsewhere.
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Brigitte Holick
Was a great place but no one to assist us rather than cashier. Also they did not have the items I was looking for. Was a nice and clean atmosphere.
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Greg Lynas
One of few places you can get pinewood derby without going online. We always reach out and check the homeware since they stay close to trends.
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me two
Last time I was there the staff ignored me. I tried to get their attention but they walked away. Wound up going somewhere else. Never go back
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Christie Howard
Great prices and deals. Whenever I ask one of the sales associates for help, they are available and have great customer service.
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Troy Curtis Jr
Good selection of creative things you cant find at the likes of Walmart. The prices usually arent bad either!
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Chad Fogg
Well I am not exactly a hobby person..but this place has everything for you if you have that hobby personality
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Karen Rose
Great store, excellent selection, love that it is a Christian company. Just wish the restrooms were cleaner.
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The Jordans
Great selection of a variety of home decor, sewing and craft supplies. Well organized and great sale prices.
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Chris Livingsworth
While I dont buy much here my wife spends my whole paycheck here each week. No wonder they are so helpful!!
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Kenyon Nessman
a little messy, but always is with having a huge craft store. but they have a lot of variety to chose from.
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Daniel Hicks
Tried to build a kite there and it was hard to find the materials but at least they had some.
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Monica Mackey
Everyone was very nice and very helpful. The items you have in your store wonderful to see.
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Roeena Jones
Nothing better then to go here and just see all the fun stuff. I am addicted to this one.
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Shane Hart
Its a little older, but still a Hobby Lobby. Your wife will love bringing you here.
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A Private User
The furnishings were ok and the store was quite large. Prices are a hit and miss.
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Joseph Skipper
Love Hobby Lobby! More businesses need to adopt their model of customer service.
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Garrett Cramer
Great location. Fabric Dept is always good. The framing department is awesome.
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Janice Foster
I love this place it is a decorators haven. I come here for retail therapy!!
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Tim Owens
Greatest chain of stores for arts, crafts and design. Consistent nationwide
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Albert Brewster
its a go to place easy to get to good parking what else do you want
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Laura Gavlick
Usually has what I am in need of. Returns/Exchanges are very easy.
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greg broome
I just like to walk around and check out all the cool hobby items.
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Brenden Rogers
They have everything youll ever need, from art to school projects.
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Brett Thomas
Great store.. Good selection of arts and craft and hobby supplies
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S Cortez
This store has a bigger selection of paper pads unlike Michaels.
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Misty Elliott
Its always so organized and such friendly and helpful staff!
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Katherine Jordan
There website is really bad and sell things way over price
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Jeremy Jewett
Normally a great selection of items for crafting, etc.
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Keith Hefner
Not much selection, no real service, go to Michaels
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Drew
My wife wont stay away. This is her favorite store.
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A Private User
This place got me through a lot of school projects.
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Mary Carter
Always enjoy this store. Favorite place to shop.
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Victoria Willett
Love the people and all the cheap art supplies!
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lance james
Great sale going on now...new layout in store