Staples

Category:	Office Supply Store
Address:	1306 E Belt Line Rd, Richardson, TX 75081, USA
Phone:	+1 972-238-5050
Site:	storelocator.staples.com
Rating:	2.7
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 69

Reviews 17

Jerry Dent

I had a very bad experience here I come in for to fax a few papere for my work I need a little help and a very rude older employee NAME PAT was being very rude and disrespectful towards me he wont not help me he didnt want to work for his pay check he was screaming at me than when I ask for a manager he told me here David he was more rude he dont want to work at all just like PAT I dont understand what kind of business they are running they not professional Im very sorry I come in and spent over $35 to be abuses DEAR PAT if you dont enjoy your job please go back to school and get a new career I understand its hard to at 60 but this nobody problem but your own you cant work industry when you dont know how to respect customer DEAR DAVID you are very unfit to be a manager of any business you should be shame of your self and maybe you and PAT should quite work because you dont work in the store at all and apply for a lower level job maybe become a CUSTODIAN and unleash try to work some what

Yana Vabre

The worst Staples ever! With completely lazy photo center workers! We came there with CD disk and we needed to transfer pics to USB drive - which by the way we wanted to buy at their place and make sale for them- (cause we didnt have CD drive on laptop) and the guy told us that they cant do that because they "dont have special software"! As if we are idiots! Because everyone who use computer at least once knows that no software needed! You just put disk inside and than copy and paste any pic on USB drive! He was just too lazy to do His Work and made excuses so he could minute after clock out and go outside to smoke! Suggestion to Human Resources- hire people who actually DO the job that they were hired for and not get paid just for smoking outside.

bobby porter

I went there to get school supplies, but the sale on school supplies, was limited to just a few items. I ended up with an 83.00 bill at check out. I am sure it would have been cheaper elsewhere. No one approached to ask if we needed help, and at check out I made a comment about my 83.00 purchase fitting into one bag, and was quickly told a customer had a 1200.00 purchase that fit in one bag. So, I guess I should have been grateful? I will shop somewhere else next time. Its over priced, the service is non existent, or condescending. Not a good experience.

Hope Owens

I had an almost useless experience here. I got there at 8:02 on a weekday and they had not opened the doors yet. I waited at the front door until 8:09 before someone came to open the door. I came to do an even exchange on some K-cup hazelnut coffee and they wouldnt let me. I asked just to swap the exact same product, just no flavor. The sales associate was completely unwilling to help and wouldnt get me a manager to help. Now I still have hazelnut coffee...not my favorite!

Mary Lubbers

Very poor customer service. Prices that were clearly marked were apparently mismarked and instead of honoring the prices, the cashier insinuated that my friend was trying to be dishonest. Furthermore even when the manager was willing to agree to the posted prices, the cashier refused to cooperate resulting in my friend having to go back to the manager for assistance. My suggestion, retrain or release the employee.

Maksim Strelchik

I went today to the store and the guy who was there was rude and lying to my face that he fixed in store pickup for my business cards that I ordered he called me back and said that Im not going to get the cards by delivery cause I didnt pay to the store even he told me to come back to the store and redo all process again, Ive spent 40 minutes of my time in there its really not a good place to buy or do ordering.

Kimberly Lambert

Walked in, no one said hi, Welcome to staples. Walked through the whole store no one approach me to ask if I needed any help. When I asked if there was someone who could help me, they said, yeah, what do you need? No sorry, how can I assist you. Cashier didnt even say thanks for shopping with us Horrible customer service. ...

David D

My friend and I went to this store on December 31, 2014 around 3:00 pm to print a birthday card for his kids. The lady at the copy center treated us extremely bad. We reported to the manager, and she also couldnt even listen to us. I am still shocked with the way they treat us. I dont know where to report but I am sad.

Annie Nguyen

Great place with great prices! The store has every office, school, and art supply you can ask for. The staff are extremely helpful and the prices are great! There are plenty amounts of deals and clearance items as well, the only complaint is that its a but unorganized but other than that its clean and great!

Kevin Jace

Please avoid this location try a office Max its only 2 miles away lot better service This place is horrible the manager David is very unprofessional and disrespect he allow others employees to be rude and not work i had a problem copying pages Pat a very bitter old man was basically abuse me a customer

Chuck Rogers

Slow service. No urgency at all. Print shop was helpful about a month ago,. Now not worth the trouble. They lost me today on an order over $300 when the cashier walked me because my rewards profile didnt come up. I predict this store will look like the neighbor next door within a year.

Chi Pang Wong

The manager is rude. I told them the list price is $100 higher than the price in the staples website even the product is in clearance. He isnt care about the wrong price tag and isnt wiling to sell me the product. This store is closing soon base on the customer service like this

Nora Roxy

This is a big store. I ordered something online and came to pick up. Not lots of people there but still I had to wait for about 15 minutes. Its so hot time of the year - schools begin soon - and nobody was shopping at 6pm. Strange. The store is normal regular office supplies store.

Mohammad Eid

Prices are reasonable and selection of items are ok. The staff is helpful most of the time. The location makes this place quite convenient and they are almost never busy except maybe during the weeks that schools start. Also, you will always find a good parking spot.

Tracy Jackson

This store offers a Awesome bunch of employees. Always friendly, attentive, and most of all im treated kindly. Pat have helped me numerous times with faxes, copies, etc. Keep up the good work Pat (you deserve a big pay raise) Thank You for all you do!!

New Horizons Personal Lending Co

This location has the best and I mean best staff ever. Daniel & William are the best management team Ive encountered in all my years of shopping at Staples. You guys Rock and thank you for always taking excellent care of me and my business!

Carlos Filio

Horrible service by the Manager (David) came in looking for a white cardboard and they had no intention in helping locate it. Without even asking for dimensions they said they did not have it and woukd take 3DAYS to get it!!!