Category: | Optometrist |
Address: | 1410 N Plano Rd Ste 100, Richardson, TX 75081, USA |
Phone: | +1 972-669-4141 |
Site: | doctordavidfrazee.com |
Rating: | 4.5 |
Working: | 7:45AM–4:30PM 7:45AM–4:30PM 7:45AM–4:30PM 7:45AM–12PM 7:45AM–4:30PM Closed Closed |
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Josephine Ibarra
I havent actually been here, BUT I called to get pricing on a contact lens exam for astigmatism and the lady on the phone just had an attitude in her voice the whole time. I am a cash paying customer with no insurance (cash is king, I believe) and i was told that exam is $405!!!! Like why??? You have ancillary testing, a refraction, and a fitting for the contact lenses. I didnt bother to ask if that included dilation. The most i ever paid for a toric contact lens exam was about $240. So needless to say I will not be going here for my exam. 1) Rude customer service from the get go is not a good tactic to use to bring customers/patients to your business. 2) Waaayyyy over priced
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Sharon Maxfield
Hands-down, the most thorough and detailed eye exam I have ever experienced. From past history, to current date, everything was carefully covered. The staff was warm, inviting and efficient. This office utilizes the most advanced technology to assist with screening each person as an individual. The assistant performing the screening was very informative and kind. Dr. Frazee was personable, knowledgeable and extremely witty. He was patient and meticulously explained all of my test results in great detail. His years of experience are quite apparent and are reflective in his staff as well. Dr. Frazee and Staff, MORE than met my expectations!!!!
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Nat Forrester
Absolutely lovely experience. From my last minute and frantic appointment request by phone, the exam by the staff and Dr. Frazee, and finally my purchase of lenses and frames - the entire experience was perfect. Dr. Frazee and his staff will most definitely see me and my family again for future eye exams. Dr. Frazee also takes the time to explain in depth the aspects of your eyes and answers any questions. We spent quite a bit of time talking and I learned more in that exam than I had from countless others.
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rosendo garza
The customer service is outstanding. Everyone worked quickly to help get everything setup and processed. I had no wait for my appointment, so after signing initial forms I went right to the tests they perform. The Doc saw me not even 5 minutes after my tests were done. He was very friendly and made the entire process an overall great experience. If youre looking for a great experience then look no further. Ill be making all my appointment here moving forward.
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Gerardo Loya
This a beautiful office with wonderful staff. The doctor is very thorough and extremely professional. It was nice seeing, no pun intended, all the new equipment and instruments. They are obviously mainstream and want the best for their patients. Their selection of frames is top notch and very reasonable. I think I found my permanent eye care physician. STRONGLY RECOMMEND!!!!
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A Private User
Started having problems with my contacts a couple weeks after the $400 dollar exam and they refused to see me for a follow-up exam. I told them I was having trouble getting through the day wearing the new contacts and it constantly felt like I had a hair in my eyes, and they said new issue, new exam fee please… Never seen such a money greedy doctor in my life.
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Paulie B.
I have insurance, yet after my exam I was presented a bill for $270! I was totally bamboozled. It then took them 3 weeks to receive my contact lenses. In a day and age when I can have them on my door step overnight, it took these folks 3 weeks. Dr. Frazee was friendly and helpful, but his office staff is prickly and very UNFRIENDLY. I wont be back.
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Melissa Ray
Dr. Frazee always makes my daughter feel very comfortable at her eye appointment. He is a great doctor, very personable and knowledgeable. He always gives you as much time as you need to discuss your issues! I highly recommend Dr. Frazee!
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Cathy McCreary
Ive been going there for years ,they are the best ppl,Ive known first its coffee,then all that sweets like chocolate, gummy bears,they treat u great. .I highly recommend this this place
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A Private User
Thank YOU, Dr.Frazee and office staff, for an OUTSTANDING annual doctors appointment and eye exam. I soooo appreciate your consistent,friendly attitude and EXCELLENT customer service!!!
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Ronald Thomas
I had a very good experience with Dr. David Frazee. He is very professional, informative and patient. I recieved an excellent examination and learned a lot about my eyes and vision.
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Corey Minyard
Dr Frazee and staff have always done a great job, our family has used his services for many years. He has a great bedside manner and explains things well. No complaints.
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A Private User
Been going here for years with all kinds of eye needs. Staff is always very pleasant and service minded, dr.Frazee is very thorough, competent and genuinely caring.
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eden Irpino
Awesome all the way around - knowledgeable, and a great sense of humor as well. Diagnosed my condition with obvious expertise. Highly recommended.
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Melissa Magee
Weve been going to Dr. Frazee for years and wouldnt trust anyone else with our eyes. Hes very thorough and his staff is extremely friendly.
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Cheryl Gainer
Always a great experience. Knowledgeable friendly staff and Dr. Frazee is great at explaining your eye health and any problems he found.
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Lisa Williams
Dr. Frazee takes his time with you and answers all your questions no matter how long it takes. I truly enjoy seeing him each year!
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Nicholas Sicilian
I can see clearly now the rain is gone. I can see all the obstacles in my way. Gone are the dark clouds that had me blind.
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Mike Jahrig
Dr Frazee is an excellent eye doctor and is willing to spend as much time to answer your questions as you need.
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natalie pinilla
Wonderful & professional staff! Beautiful environment & the Dr. was so welcoming and pleasant!!!
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Vanessa Perez
First time visit a great experience from the doctor to the staff! Highly recommend.
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Jerri Cockerm
I have been a patient for many years. He is a great doctor.