The UPS Store

Category:	Shipping and Mailing Service
Address:	661 E Main St #200, Midlothian, TX 76065, USA
Phone:	+1 972-775-2980
Site:	theupsstorelocal.com
Rating:	3.8
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–2:30PM Closed

Location

Photos 7

Reviews 17

Zach Urquhart

I had to return an AT&T product using UPS return. I pulled up to the Midlothian store (which is not necessarily close, but I was in town doing some other errands), and the door was locked. This was Saturday, mid-afternoon. The middle-aged woman working the store came to the door and told me they closed at 2:30. I told her I was surprised they closed so early, she said yes, they do, and she closed the door back. By the time we had that exchange and I got in my car, I got my phone to look for another location - and it literally still said 2:30 on my phone. So, at best they had locked up AS the clock hit 2:30 and simply werent willing to open back up for a customer (funny, no one seems to remember what that word means any more). At worst, they had closed early (my contention), and werent willing to open back up. Now I know, and will use the Cedar Hill location (which was shocked they closed so early and that they were rude about it).

Ken Sullivan

I read some ugly reviews on the UPS Store in Midlothian TX and have to say this has not been my experience ever. Ive been using the store for various services for years and Mary and her staff have always been polite. I email things I need printed all the time and pick them up. Ive have them package items I need shipped and never had an issue. I am unsure what has put a burr in the saddle of others but I get great service from these folks. Ken

Heather Pahl

Regarding printing- HORRIBLE. They charge you for a full sheet even if you only use half AND provide your own paper! She said I was charged correctly when I brought it up to her. The lady was ignorant and their version of Word doesnt allow to print two to a page, even though mine does at home, so I know its not the document. Wish I would have gone to fedex first.

Karen Lee

Very Rude Staff! If I could give this store "no stars" I would! The Manager of the store has no Customer Service Skills or Managing Skills and be sure to count your change before you leave.......Who in their right mind, that wants your business YELLS at the customer? I will stick with the Post Office for my shipping needs.

James E. Simmermon

It was close to closing when I entered. They were appreciative of my business. I will use this store for all my shipping and printing needs. The clerk was pleasant and considerate of my needs. Thank You to this store for being about customer service.

Nicole Boyle

Ive recently moved to Midlothian from Dallas and Ive been in a few other The UPS Stores. The customer service in this location is by far the best! Theyre always friendly and willing to help with what I need.

Victoria Ustanik

Rude people there! I got there at 6:25pm the door was locked. They dont close until 6:30 WTF! The person that was there turned off the lights and hid from me. Dont go to this location. This UPS store suck!

Ken Sullivan

Are use this UPS store all the time. I can call them send them my printing and pick it up when Im ready. They have everything I need, and the staff is incredibly helpful. Highly recommend!

Steve Evans

I had a great experience. I do not send many packages. They were very helpful and took care of everything I needed

Jennifer Stanley

Great Cusomers service. I have been in several times and have always been pleased. Would definitely recommend.

bailyn wood

Great customer service everyone is awesome!!!!! they are so nice i will always come to this ups store

CPatrick

I love this store. They are always willing to help in any way.

Alicia Crenshaw

Best customer service , very helpful and respectful!

Devin Weiss

Shipping made easy! Polite and helpful.