The UPS Store

Category:	Shipping and Mailing Service
Address:	3751 Main St #600, The Colony, TX 75056, USA
Phone:	+1 972-370-1525
Site:	theupsstorelocal.com
Rating:	4
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–5PM Closed

Location

Photos 14

Reviews 9

mike baker

The Customer service I received at this store was HORRIBLE! I had a a very bulky item I was taking in to send off. The clerk stood behind his desk and watched me struggle opening the door and then drag this bulky item inside and barely lift it to the counter. He just sat there and smiled at me. As I was getting my receipt he looked at me and so I commented that I could have used his help since the store was empty with the exception of myself. He commented, "Well isnt this Awkward" I looked at him with sweat dripping down my face that it wouldnt have been awkward had he assisted me. I emailed the store and the response I received was, I am sorry to hear that if you need assistance in the future please feel free to ask. I am shocked! I was in a skirt and high heels lugging around the inside of a wash machine and I have to ASK for help? To say the least, I will NEVER step foot in your store again! What ever happened to Customer Service?

Dean Weltman

The review below is misplaced. This is a UPS store, not UPS delivery. These guys will pack your stuff and ship it for you, or you can get a mail box and receive everything at their location - so you dont have to worry about packages coming up missing. But, they do not actually drive around delivering packages. Ive had a mail box with these guys for several years now and consider it money well spent. These guys are pleasant, professional and always helpful

Ankit Shah

I went there to ship a laptop. They provided great customer service and helped me get the laptop packaged and ensured that it will be delivered safely. They provided me multiple options in pricing as well to make sure it makes it there when I wanted without overpaying.

Ryan Dammar

This UPS store is top notch. I was greeted immediately when I walked in the door. Kay, the representative who worked with me was very friendly and knowledgeable. He addressed all my concerns and was able to help me out with my business needs. Thanks for the support!

Jennifer Upchurch

I have been a customer at this location for several years! They always provide excellent, personalized customer service. If you need mailbox, printing, or shipping services, I highly recommend this location.

Bonnie Armijo

Had a packaged delivered today and it clearly states Ring bell or knock he did neither just thru it up on porch and ran back I know it is cold but come on . at least get it all the way up on the porch.

Rob Lovelace

I have been a customer of Kay and his team for many years. They have always done a GREAT job. Wouldnt think of going anywhere else for my UPS Store type services!

Keith Gray

Great, everyone is very nice and professional

Russ C

Great Customer Service!