Category: | Optometrist |
Address: | 990 U.S. 287 Frontage Rd #109, Mansfield, TX 76063, USA |
Phone: | +1 817-612-4415 |
Site: | mansfieldvision.com |
Rating: | 4.9 |
Working: | 9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM 9AM–1PM Closed |
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Lauren Baker
Ive never written an online review before.....but I cant help but give one now. Im new(ish) to Texas and didnt have an eye doctor yet. I "found" this office just by a google search and proximity to my house. I was desperate to see an eye doctor because I was having severe pain that kept me up all night. I called the minute the office opened (side note: I first got their outgoing message when I called before they opened - they actually provide the optometrists cell phone number for emergencies on the message) and asked to be seen that day for an emergency appointment. The (very gracious and patient) receptionist spoke with Dr. Martin and was able to get me in just a couple hours later. I had a trauma to my eye (not sure what from) and Dr. Martin was very good about explaining the situation and the coarse of treatment. He gave me a script and I made a follow up for the next day. He also offered up his lunch time in case his schedule was full for the next day.....AND gave me his home and cell numbers in case I experienced pain the middle of the night. WOW. That was a Thursday. I had follow up appointments each day after that to ensure that my eye was on the right path towards healing. He came in on a SUNDAY to see me - wanted to make sure things were moving in the right direction. I couldnt have asked for a better experience. Eye pain is horrible, so glad I found these guys....
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Kathryn Moore
Have poor customer services skills but hopefully will improve with time given. I made an appointment for last week that I ended up cancelling since I did not get an response for needing to be done with my 2pm appointment by 3pm. It was not untill I called in last Wednesday to tell them on the phone that I needed last weeks appointment to cancelled and rescheduled for today if I cant get done by 3pm and thats when I found out that they did get the messages I sent them about this and they never responded until after the phone call... Then I emailed them again to ask if my blue cross blue shield insurance would cover todays appointment since I am 25 years old and they still did not respond.
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Emily Roland
Took myself and my 4 year old Dr Pham was very courteous and went the extra mile to work with my kid. She was not cooperating and he tried different techniques and was very patient with her. Will definately make my husbands appointment here. Did have a little of a wait but it was worth it and the Dr. Didnt make me feel rushed even if he was behind. He was thorough and answered all my questions. Ladies were also very nice and the woman who helped us check out was very nice she didnt make me pressured to buy that day.
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Karen M.
My husband and I have been seeing Dr. Cooke for years and will never change to another doctor. He is so thorough, has a great bedside manner and very personable, and will do whatever it takes to get you fitted in the right contacts. Theres never any pressure to order the contacts or glasses from them. The staff is very friendly as well. I recommend Dr. Cooke to everyone. Weve seen Dr. Martin only once and he is also very, very good and personable. You cant go wrong with either doctor!
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Jordan Cunningham
Great Staff and Great Doctors! Process for booking an appointment was very convenient online and once I arrived I was taken care of promptly. Doctor Cooke was extremely thorough with the exam and his explanation of my prescription. He explained the different contact lenses in a way that helped me make an educated decision. The staff helped me pick out a pair of frames... They were extremely helpful and fun to chat with! This will be my vision center for years to come!
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Andrea M
I have been going to Mansfield Vision Center for 10 years and love it. Ive seen Dr. Cooke and recently have been seeing Dr. Martin. Both are extremely professional and helpful. Dr. Martin throws out knowledge about contacts/eyes/computers. Ive learned a ton about why my eyes do what they do. Friendly staff. HIGHLY recommend. I write this sadly because since Ive moved I now know I have to find another optometrist and its going to be difficult to find someone at this caliber.
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Grace Colwell
I use this office for my yearly eye exams and glasses prescriptions. They are very professional and knowledgeable. They are also very helpful in choosing updated, flattering glasses. My last visit was due to an eye irritation. I have to be honest, I didnt even know they did those kind of examinations. Turns out it was just an irritation due to allergies, they prescribed some drops, works great, problem solved. Thanks Doctor Jamel!
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Marissa Arias
Used to be very helpful people but recently the receptionists have become very rude! I made an appointment to get my eyes checked but I had a eye infection so they couldnt do the exam or let me buy my contact lenses. Then when it was cleared up they had me on hold for 10 min and wouldnt let me get a trial pair until I could make time for another exam. I have been going to this center for 11 years. I will be switching for my next exam.
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Brandy Wagner
Dr. Vaughn is very professional and thorough. I appreciate the fact that he took the time to answer all of my questions. He seemed genuinely concerned about the health of my eyes and was very good at explaining the procedures that took place. I knew exactly what to expect with no surprises. His staff is also very friendly and knowledgeable. I highly recommend Mansfield Vision Center to anyone who is seeking a new optometrist.
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Joyce Smithson
My experience with Mansfield Vision Center was very pleasant. The staff was friendly, polite and helpful in every way. Dr. Cooke was thorough with his examine and explained exactly what my visiion problems were and how the prescription would help me see better. He also relieved my fears of having to go through cataract surgery in the next few months. I would reccommend him and the vision center to anyone!
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Carol L
Showed up 15 minutes early for my appointment. 45 minutes later, still was not called back to see the doctor. Approached front desk to inquire regarding my appointment time. She was totally rude and did not attempt to save my business. Rather let me know she could just cancel my appointment. It is unfornate as I have been seeing this doctor for over 10 years. Now, I will never go back.
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Jennifer Hawthorne
Dr. Cooke has been my doctor for more than ten years. Ive dealt with severely dry eyes and other eye issues beyond the normal need for corrective lenses. He has made great recommendations as well as prescribed medications that have helped me maintain great eye health. I consider him my partner in caring for my vision..
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Cody Schwartz
Always enjoy my visits! The staff is great and usually entertaining! Dr. Cooke always spends extra time with me to make sure I am happy and seeing the best that I can. His associates have done a great job with my kids! Rarely do I have to wait more than a few short minutes, I am in and out quickly!
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Bob Nash
My visit to the Mansfield Vision Center was an enjoyable and rewarding experience. I was able to purchase a high quality frame and lens at a competitive price, and the service that I received was exemplary. The center employees who assisted me were very knowledgeable, friendly, and courteous.