Edible Arrangements

Category:	Gift Shop
Address:	120 W Debbie Ln #350, Mansfield, TX 76063, USA
Phone:	+1 817-453-2500
Site:	ediblearrangements.com
Rating:	3.3
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM

Location

Photos 19

Reviews 4

Girls Gone Writing

I placed an order with Edible Arrangements on 2/2/17. I was traveling and needed something sent to my son for Valentine’s Day. In the notes of the order, I explained to leave the arrangement at the door, I took responsibility for the delivery and it could be delivered as early as Sunday. On Monday, I got a text stating no one was home for delivery. I explained my notes on the order, talked back and forth with the store who said they never look at the notes and was assured they would redeliver on Tuesday. (I wanted to cancel the order and arrange something else and they assured me it would be delivered and left at the door.) Tuesday rolls around and he received nothing. At 4:30 in the afternoon I called and was again assured it was out on delivery. (At that point, I asked them to be honest so I could make other arrangements.) At 7:30pm I received a phone call asking if it was too late for delivery, the arrangement was still at the store. Then at 7:41 I received a phone call asking if it was too late for delivery… At that call, I told them I would have my neighbor meet them anywhere to get the gift. The driver said she would call me when she got closer to town. At 9:20 he still had no gift. After placing the order on the main company website, my correspondence with the store includes six total phone calls and nine text messages, all assuring me the gift would arrive. I also ordered my arrangement from Waxahachie which is 9 miles from me, but my order was given to Mansfield to fill which is 24 miles from my house. I understand Valentine’s Day is busy, but I ordered early and was more than easy to work with on my delivery. Nowhere was I told the gift couldn’t be left. Also, why would you have a notes section if the stores do not review the notes? Of course, I’ll never use you guys again, I just hope by writing this review that that the company will review their policy and only take the number of orders the stores can handle – because ultimately, that’s the problem. I feel certain, many people got their gifts who placed orders after mine. It’s important to buy local, but when its this undependable, I’d have been better to stick with gift from Amazon. Two very solid thumbs down.

Rob White

Mansfield store is a joke. Ordered delivery the Wednesday before Valentines day (almost a week!), even called them the day of and they assured me it would be delivered that day but could not tell me when. Guess what didnt get delivered on Valentines no call or anything, total unprofessionals, flowers are a safer bet, dont waste your time with a company like this!

A Private User

I placed an order online in the morning, my order has not been placed and is still pending. The day is almost over and my order has not been delivered. Ive called the store numerous times and no one has answered. I needed the delivery placed today. It is not even a holiday today or even coming. This is a horrible very unpunctual store.

Celicia Henderson

Awesome!!