Batteries Plus Bulbs

Category:	Car Battery Store
Address:	1205 E Debbie Ln, Mansfield, TX 76063, USA
Phone:	+1 817-779-7204
Site:	batteriesplus.com
Rating:	5
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 10AM–5PM

Location

Photos 2

Reviews 15

Kenneth Mendenhall

I went in on a Saturday to get my iphone and home button repaired after I dropped something on my phone while working around the house. I dropped off at counter and the guy said; "sure, no problem I will fix both the home button and the screen, give me about an hour." I returned to the store later to pick up the phone and he had replaced the screen but not the home button. I use the fingerprint ID for almost all my apps and probably use it 100 times per day so this was going to be an inconvenience but I figured I would give it a try. When the guy gave me my phone the battery had completely died which we both thought was odd, however he reassured me that the new screen would not have an effect on the battery life. Okay, Im game. I got home and let the phone charge for a couple hours then unplugged before going to bed for the night. Monday morning the phone was almost dead. This was odd as the phone can usually last over a day on one charge. At work I kept it on the charger most of the time but noticed that the screen was not very responsive to my touch and would think I was touching other parts of the screen than what I was touching. Then when I left the office the charge on the phone would only last about 3 hours. I tried to work with it for a couple of days before breaking down and just buying a new iphone because the lack of the home button and the poor performance of the new screen just became too much to handle. Once I activated the new phone I went up to the batteries plus in Mansfield and spoke with the person who had helped me about getting some sort of refund due to the fact that the screen I bought did not work at all like promised and because they repaired the screen and not the home button but did not even give me a chance to approve the modification to the repairs that we had agreed upon. Before I could even finish explaining my issues the attendant firmly let me know that there absolutely no way I would be getting any of my money back, then proudly boasted that he was the manager so there was nothing I could do about the situation. My wife mentioned that we were going to take this up with the corporate office and would be sure to write a review of our experience with the store and he proceeded to mock her and tell her that she was "sooo mature" and "do whatever you think is right because you are soo mature". She simply stated that this was wrong and no way to treat a customer and he continued to mock her in front of me and our child. We promptly left the store and made a promise to ourselves that we would never return to that store for any reason. I have never been treated so poorly by an associate at any store much less one seems to be fairly nice and reputable. I would have been open to any number of solutions in lieu of a straight refund, but the way the person at the counter expressed himself and handled the situation was completely unacceptable.

amber clark

I called before I went in to see about my new iphone7 that I dropped the employee notified me that they stopped taking phones @2:30pm and that they closed at 5, no problem made it there before 2:30pm... employee looked at my phone and diagnosed it as "done" saying I might as well get a new iphone7 because the repair would be just as much as a new phone. So a week later i went to another shop because I felt my phone could be repaired, the new shop took a look at it and actually opened it to diagnose the issue and all I needed was a new LCD a $120 job! This place will never get my business or a referral.

april stefanchuk

Not a good experience... we had a screen replaced and the "home" button was not fixable... instead of waiting for us to return they continued to replace the screen... instead of waiting to make sure we were ok with that. The screen they used was not compatible with the phone... battery would not stay charged and called random people on its own... when we went to speak to the employee at the store about it... he basically told us TOO BAD and informed us that he was the manager... will never return...

Bill Barron

Bought a 24 pack of AAA batteries in a bulk box package ((6) 4 packs of batteries. Unfortunately these batteries must have been on the shelf for years - corroded, leaking and stuck in the box. Have had good experience with BPB in the past but this one was terrible. Clarification - The gentleman working with me was great and the people I have interacted with in the past have always been helpful. Just a little bummed because I have to make another trip to get some good batteries.

Dana Keeley

Their customer service is amazing! They are always so helpful and go above and beyond what is expected. Theyve helped me with light bulbs, garage door openers, laptop power cords, and iPhone repairs. And most of the time I walk in with said items broken in my hands. They greet me right away and take care of everything! Great business and friendly staff.

Thomas Rascon

The store had what I needed in stock and called to keep me updated on the status and had the batteries for our home phone ready for pickup. When I came in the next day, it took all of 15 seconds to get my order. Thank you

kenneth greene

I was replacing some batteries to my RV the person who helped me was very helpful informative and met all my expectations I will be definitely going back for all my battery needs. G

Jim Graham

Excellent, will use again. Purchased online and picked up instore. Perfect!

D Cooper

The staff at the Mansfield Texas store were very friendly and helpful!

Son Pham

The battery is new , exactly with my model and it works like new....

Ian Componation

Excellent selection, service & staff along with fair prices.

Faith Adedoyin

they help me fix my cracked iphone whithin a hour

John Helsley

Ordered... picked up 1 hour later. Done deal!