Category: | Beauty Supply Store |
Address: | 2286 W Pleasant Run Rd #108, Lancaster, TX 75146, USA |
Phone: | +1 214-884-9224 |
Site: | empressbeautysupplytx.com |
Rating: | 4.7 |
Working: | 10AM–7PM 10AM–12AM 10AM–8AM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM |
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Michelle B
Was really excited to come in when I heard they were black owned, but was really disappointed when I left. The customer service here is lacking...severely. I visited the store yesterday for the first time, I called first to see if they had the particular item that I needed. The first call, it rang a few times, someone picked up and hung up without saying anything. I called back and it just rang. Despite this I went in anyway. When I entered, I wasnt greeted and wasnt asked if I needed help finding anything. (Even though there was a young lady in the back scrolling through her phone, who then proceeds to come to the front and scroll on a laptop.)
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Shenette
I absolutely love Empress! They have great prices. Many items are priced lower than other beauty supply stores and even big chains like WalMart. I have always received good customer service. Every time that I have asked for them to get an item for the store, they have accommodated me. I am so glad to be able to support a black owned beauty supply store.
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Marquetia Conley
The prices are comparable to other Beauty supplies. Great selection for Team Natural. I always get accessories. Polite & knowledgeable staff. I love supporting my community. #ShopSmallBusiness
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Gloria Watson
This is a nice place, cool, very convenient and lenient on prices! Also great especially for naturals! It like the store has its own little (big) section directly for naturals!!!
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Freya Mórani
The best customer service. Great selection and prices. Highly recommend.
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Ashley B
Great customer service. Always get the items i need if they dont have.
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Keith Robinson
Cool Sister working the register helped me find everything I needed!
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Timesha Beattie
The management and staff treat you like Family! Love this place!
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Keneshia Richardson-Matthews
Professional and they make u feel like family
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Sharla Fudge
I love the store.... :)
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Bruce Bailey
Excellent Experience
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nicole j
great location!!