Sprint Store
| Category: | Cell Phone Store |
| Address: | 1304 Junction Hwy #1100, Kerrville, TX 78028, USA |
| Phone: | +1 830-257-9999 |
| Site: | dealer.sprint.com |
| Rating: | 4.1 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
Location
Photos 1
Reviews 24
JO
Josie Hubbel
I would like to say that i am very impressed with the customer care i recieved at the Kerrville Sprint Store located on Junction Hwy. They took care of all my needs and answered every question with patience. The sales rep was knowledgable about exactly what to do and helped me add a line onto my existing plan which he also suggested after i was paying for way more then i needed or had ever used. So not only did they meet all of my expectations perfectly but they saved me money too. I am in the customer service industry myself for 10 plus years and expect this kind of service and hardly ever get it....thank you for restoring my faith. This experience made my day and i recommend anyone to visit this location!
PA
patty haltmar
Absolutely the slowest service for the 3rd time. Had to pick up replacement phone and had to wait 1 hour to get someone to wait on me. When i had a problem with my phone that eventually got replaced, the tech worked on it and could not fix so left for lunch without putting it back together and didnt leave any note on it. They need a floater to answer questions and quick help items. Will never go back to this store again
BE
Ben Gardner
My local Sprint Store has it going on. The Rep that helped me, Dallas, was friendly, knowledgable, and quick to be of assistance. I went in there frustrated with my Iphone not wanting to charge and within a few minutes, Dallas had fixed it. I would highly reccomend you go here, and when you do, ask for Dallas.
CY
Cynthia Valadez
Just had the BEST customer service at my local sprint store!!! I mean the best. Issues I had been struggling with for months was fix in a snap! Ever need help with anything come see TINA and her team!! Truly blessed that TINA was able to get thing straight!! Thanks TINA!!!
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Karen Mosty
I want to commend the Sprint location at 1304 Junction Highway for their exceptional customer service. All of the staff is friendly, professional, and knowledgeable. I will definitely return to this business.
JA
Jamie Lambert
They took my old phone and charged me 600 for it and then they signed me up for a program that make me pay more than my last bill and I have to pay for the phone up front
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Tracy Lisenby
Thank you Tina Colvin!! She stayed late, explained everything she was doing, and made sure we knew how to work our new phones. I would recommend this store to anyone!!
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Ace Tyler
Tina and Kyle were exceptional!!! We were with a new employee who was doing great job but these two decided to come out and help her just to be kind. Awesome staff
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Linette Valenzuela
Outstanding customer service! Great atmosphere, everyone working was friendly and willing to help eachother out. Would recommend this store to anyone! !!
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Leighann Krueger
Defintely see Dallas for any needs! Hes got amazing customer service and will go above and beyond to help!
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Leeland Barnes
It was cheaper to get a brand new phone than to repair my old one and i lowered my bill. Win-win.
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Randy Lisenby
It was awesome experience. Very helpful and friendly staff. Thank you Tina Colvin!!
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felix lucy
Excellent service and knowledgeable staff. Be prepared to spend some time waiting.
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Anita Stone
Wonderful and very helpful., the manager Tina when above and beyond.
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Maria Kolodziejczak
Not enough employees to help flow of customers. Take a to long.
JA
Jack Glaros
Unbelievable! Ryan Harris worked out my problem with my mail.
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Nick Rusk
Always great service at this store, Thank You Tina & Andrew.
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Yuri Rivera
Can get very busy with long waits but the staff is helpful.
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jessica vasquez
Fast and easy visit!! Purchased the new S8+!!
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michael brondo
Ok for a sprint store kinda crummy location.
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Tom Jones
Extremely proficient in customer care!
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Tim Wood
Great assistance great prices
JA
Jan French
Better to purchase online
RA
rafael cadena
The best costumer care