Category: | Video Game Store |
Address: | 8533 N Beach St, Keller, TX 76244, USA |
Phone: | +1 817-337-3436 |
Site: | gamestop.com |
Rating: | 4.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Swift M
Main complaint has to do with failure to recognize waiting customers. They have three terminals. Only two were open. There were 2 customers selling consoles back & a boatload of games, which is fine. But there was at least one other employee there who was just arranging games. He could have opened the last register. We waited 20 minutes & then put the games back & left. There was a line behind us still when we left, and they were going to be there awhile as they were still checking the consoles when we left. Its just poor customer service.
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Silly Billy
One of the best GS locations Ive personally been too. Its a little small and cramped but thats not a terrible thing because they are stocked up! I was told that this location is the top grossing in the tri-county area. Knowledgeable & friendly associates work here too. FAIR WARNING FOR TRADERS: As I mentioned before, this location is stocked to the brim with games and accessories. This means you wont get a great value for your trade-ins because most likely they already have a bunch of what youre trying to trade in.
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Donny Smith
This is the only place I will go for my games, period. There has never been a problem that the staff here was not able to solve for me. The staff is friendly and helpful but they are also very good about asking the questions that GS corporate makes them ask in a way that makes the offers sound appealing and not just something to be dismissed so you can go back to shopping. Great place!
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Stacy Crushawk
i enjoy going to game stop a lot i have been going to multiple different locations in the area but this one always has the games i need although i do like it i wish they hired more females the male to female ratio seems off and im more comfortable asking a woman my questions because most males i have asked a question give me odd looks and try to steer me towards a more feminine game
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james dockree
I will never go to this GameStop or any other location ever again. I was told by an employee that I could return the game I bought if I didnt like it because of a special promotion for Christmas. Went to return the game and I was told i couldnt return it because it was opened and they couldnt do anything for me. Not the first time GameStop has screwed me.
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Tom Warfield
These guys are always awesome. I have been here repeatedly over the past few years and always received great service. This has to be one of the best Game Stops around. Thanks for the always great service and when issues arise helping me figure it out.
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Katrina Bowman
Went thru 5 pre owned dualshock wireless controllers for ps4 in one day..none of them work. The boys working when we were there acted as if we were in their way. They dont check preowned items before they sell them.
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Billy Rawlinson
They are becoming overpriced and dont accept their free game stop card offer, it has no value and is just a way for them to get your email address while promising "specials".
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Billydakid games
This game stop is the best game stop out of all I have a game stops that are closer to me but I will go to this one instead because of this game stop the staff are great
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Adrian Figueroa
Parking is terrible, I usually park at the bank next door. Getting in and out of the Parking lot is worse. Only one direction to go if its between 6am and 10pm.
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The Shred19
Good place but they rip you off theyre not really there to help you but theyre to take your Xbox for 15 bucks or a game you dont like for 4
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Rob S
Decent selection and good service, but it can get very busy. Parking in this shopping center can be incredibly unpleasant at time.
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Leo the wolf
Great place has large selection of video games, controlers, and consoles. You can also preorder games!!
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Ricardo Matos
We got a used Xbox 1 controller, it was not working properly they exchanged without any problems.
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Cale Hornsby
Prices are too high and but back suck. Gamestop corporate doesnt care about the average gamer.
CA
Calvin Henderson
Another frequent location for my son. Friendly staff and good selection of new and used.
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Bridget Schulke
Great prices. The staff was very helpful in finding the games that I was looking for.
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fullmetal4567
Always great service. Helpful and nice employees who know what theyre talking about.
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Curtis Outlaw
Great GameStop! Always helpful and very knowledgeable! Best GameStop Ive shopped at!
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Nathan Whitington
Dianna was awesome. She went above and beyond for us with my son buying a used PS3.
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Wendi Smith
The cashier took time to explain our options with no pressure to buy or feel rushed.
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Lovell Stroud
I would not recommend going here the staff are rude and they dont care.
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Amanda Medrano
Simply love this place. Great employees. Friendly customer service.
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Xuan Tran
Friendly, helpful associates. I wouldnt come back to this one again.
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Brian Rauch
Friendly staff. Easy to work with. My go to GameStop location.
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Jeff Oliver
Very small store, but a wide variety of items. Helpful staff
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Chelsea Cox
People are nice, selection is vast, a good gamestop to go to!
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Gabriel Mongaras
Good price on the games, you can even buy older games here.
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ducky goose
Its really good it has everything you want
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Mutant Slug
What GameStop is not a complete ripoff.
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Terri Carey
The rewards program is well worth it.
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Shawnda Carpenter
Great place to get games and etc....
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rachel waggoner
My husband and is favorite gamestop
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Mark Jones
They got everything abd good prices
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Victor Flores
Always great love the enviroment
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Matthew McLin
Clean store and friendly staff.
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Lori Farmer
Very clean. Unusually helpful
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Jamie Maddox
Good selection of used games
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Mike Yardley
Friendly staff great games!
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Elijah Moon
Customer service is great
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Carlos Rios
Good place to buy games.
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Andrew Wullaert
Its GameStop. Nuff said.
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Troy Flanagan
Like any other GameStop.
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Sid Newby
Always very helpful
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Angel Faria
My go to GameStop.
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Arthur Leal
I love gamestop ☺
ME
Melinda Bentley
Awesome place!!
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Kimberlee McElhaney
Helpful staff
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bryan keller
Great staff!
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Nate Raze
Great Staff!
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Ali M
V nice
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gabe guesner
Tasty