Barnes & Noble

Reviews 51

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Ken Laird

Horrible customer service! My wife gave me a Nook HD+ for my birthday. The sales person at the store she bought it from told her that I would receive a $50 credit toward online book purchases upon registration. Never happened. I have called B&Ns customer service number. After spending about 30 minutes on the phone I was told I would received a responce in about 3 days. I received a $5 (not $50) credit. Since then I have called numerous times spending 20-30 minutes on the phone each time and each time being promised that I would hear back from them in about 3 days. I have yet to receive a response. Consequently, I am no longer interested in doing business with B&N!

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Louis Reed

I mainly come here because the Tarrant County Chess Club meets here every Tuesday evening (from 6:30 pm to 10:00 pm). The coffee and desserts are always nice to enjoy after a hard fought chess battle. Ive also bought a few books, toys, gifts, etc. The store is always clean, well lit, organized, and the employees are friendly and helpful. Ive ending up saving on enough things to justify paying the annual fee for the Barnes and Noble membership card. If youre looking for a great place to play chess on a Tuesday evening, make it a point to stop by, but if youre looking for peace and quiet for a Tuesday evening you may need to look elsewhere.

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Esperanza Garcia

Absolutely love Barnes and Nobles! I have a membership and find it beneficial to save on books since I frequently shop at B&N. The only place that Barnes and Nobles can improve is the retail pricing structure. They need to understand this is why many people prefer to go onto Amazon and purchase books either digitally or in print because it is cheaper. They have the best selection of leather bound journals, book markers, and mole skin journals as well.

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Matthew Stroup

The selection is large, current, well organized, and clearly labeled. The prices arent out of line for the amount of merchandise carried. The floor sales people were courteous and helpful. The checker was "nice," but didnt listed for an answer when he asked if we wanted a bag. We said "no," but he bagged it anyway. The checkout line can get rather lengthy during peak time, but it seems to move, and only took about 5 minutes.

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Ahes Dahut

Showed up for an event that is advertised online, on their signs, and in their flier as beginning at 11. At 11:40 we asked why nothing was happening to be told, "Actually it doesnt start until noon." Pointed out the signs and they had no response. Got some coffee and scones from the Starbucks. 0 customers and it took 20 minutes because the employees were too busy talking about vacations and ex boyfriends. Terrible.

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Haley Petty

Dont get me wrong I love Barnes and Noble. But, I went in looking for a specific item and walked around and saw several workers(who didnt help me), then went to the lookup station(which didnt help me either), and walked around a little more, still not finding what I was looking for. I was not pleased that I was not helped one time in my 30 minutes here.

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Russell Rogers

Barnes & Noble is a great place to explore, the staff is usually willing to help you, and theres a nice cozy Starbucks coffee shop to hangout in (though it can be busy and a little loud at times). The only problem we find is that the prices are still a little steeper than we wish to pay, but from time to time well find something we have to purchase.

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Sherry

The service has always been excellent and the employees helpful and courteous. Often, I will have a book ordered in, and after reviewing if the book does not meet my expectations the store is happy to put the book on their shelf or return it. The hours of this store certainly make it convenient to shop.

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John Roper

Awesome place to sit and read all the books and magazines you want for free as long as youre there. WiFi is decent. They have great and friendly staff and the food is great all the time even though its a little pricey. Overall I recommend this place to EVERYONE.

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Dusk Publishing

Good selection of popular and indy books and graphic novels. Runs a lot of interesting events and programs. Works with local creators to help and support them just the same as the would support a national best seller.

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Paul Torres

I call to reserve a book that they had on hold for me and when I got to the store they said that they sold it. It took me about 20 minutes to get to the store for my house and they had sold the book. This place sucks!!

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Joshua Miller

Always a great selection of books, games, pop culture merchandise, and my favorite... Manga/Light Novels. I am so happy to see how much the Manga section has grown across all Barnes and Nobles.

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K Weir

Pretty average B&N. I liked that they had some figurines I cant find anywhere else. Tried the Starbucks and got charged for items that are normally free. The espresso was also a little burnt.

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A Private User

This store is very much open. They did move locations a few years back- now just south of the mall next to best buy. HAPPY READING

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Bill Dunaway

The previous review claiming that his location was closed is incorrect. It was certainly open when I went there in Oct 2014.

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Pat Autrey

The service and book selection is amazing however their Wi-Fi service is abysmal extremely underpowered needs to be upgraded

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Sean Ford

Didnt have the book I wanted except in an expensive package with other books. Otherwise same as all other Barnes and Noble

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ME

Merna Naj

Un mundo increible de literatura. Acogedor.

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DA

Daniel Patton

Fantastic store. More books than amazon, and real people helping you. Real AMERICAN people helping you.

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Erin Adams

Large, clean, organized, has a cafe, pleasant staff, new items, chairs, good lighting, clean restrooms

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Bart de Boisblanc

I found help with my book selections and got a list of books Barnes & Noble can order.

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Dylan killpack

Smelled like cigarettes full of hipsters and overpriced never coming back again

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Leann Mason

Great atmosphere! Goo place to meet friends. Managemwnt is top notch!

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Thiago Costa Novo

Great bookstore with starbucks connected to it, it cant go wrong.

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Ben Jessup

Clean and quiet, standard B&N! Always good experiences here.

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Nastacia Kelly

Good and reliable store; always a friendly staff when I go

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Karla Fernandez

Was my first time in this store and was really good.

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HA

Hammie

Супер

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Lisa Gallagher

They had exactly what I wanted--like always.

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A Private User

This Location Closed a couple of months ago.

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Lucas Allen Rushing

They have the books but staff is lacking.

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KY

Kyle H

Standard Barnes and Noble. No complaints.

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Kevin Wright

Books, albums, video, and Starbucks!

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Jennifer Esperanza Sanchez

They have a huge childrens section.

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steven thomas

Enjoyed the comfort and quietness

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Susan Horn

Very helpful and friendly staff.

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Jape West

Easy access good selection

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Tim Skeldon

Great store and selections

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David Arce Ramos

Good Peoples in this place

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Derick Snow

Good books and coffee!

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Michael Kaswatuka

One of my favorites.

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Kelly Campbell

Excellent selection.

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Ben Doke

Books books and more

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Deondria Coleman

Its a book store

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Sue Darwin

Great place.

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Mark Stanford

Comfortable.

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Esau Gonzales

Good service

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AU

Austin Stratton

Yay books :D

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IT

Itbaan Nafi

Awesome

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Dieu Merci

Yeah

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PA

PATRICIA WILLIS

Ok

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