Sprint Store
| Category: | Cell Phone Store |
| Address: | 4801 Wilson Rd #700, Humble, TX 77396, USA |
| Phone: | +1 281-540-4800 |
| Site: | dealer.sprint.com |
| Rating: | 4 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
Location
Photos 2
Reviews 14
DE
Deonica Harris
This location provides inaccurate information and does little to rectify issues. Paula assisted me with starting new service and quoted a monthly service cost that was $50.00 less than the actual bill. Upon my return to discuss the discrepancy, the explanation provided was that she was unaware of discount and credit procedures with certain plans. As well, I returned the device to the store after 2 1/2 weeks on unsatisfactory service within a 30-day money back guarantee contract. However, the store held the device for more than 2 weeks claiming the need of a mailing label before they could send it back to the warehouse. During that time frame, I was charged $215 for monthly service fees as the account remained in limbo while the Sprint corporate office held onto my $135 deposit and line activation fee instead of refunding it as stated in the contract. Sprint NEVER has to worry about my business again and this location will ALWAYS receive poor comments from me.
SE
Seyi Adewunmi
The service at this store is absolutely outstanding. Specifically, the assistant manager Richard Martinez was incredibly patient and helpful. He stayed THREE HOURS PAST CLOSING TIME to help my family get a new plan and new phones. Ive never encountered such amazing costumer service. Outstanding.
NA
Nardo Wells
Gr8 customer service... Manager jason dueberry was as helpful as he possibly could... He saw discrepancies with our phone plan and immediately pointed it out to us. All the other sales associates were just as helpful and just as professional... Donna m.. I gotta shout u out. Too
AN
Andrew Rajda
This store has had the best customer service when it came to finding a plan. Jessica was a big help and went the extra mile to take time to help us which was awesome. Jason runs the best store. Keep up the great work guys.
MI
Mike Lyons
Loved the whole stores vibe the music was great and the employeed knew what they were doing thats why i swiched from t-mobile to sprint and go in and ask for Brandon or Jason these guys are awesome
JA
Jason Godwin
Jason was awesome. Fixed all of our issues in a very timely manner. His knowledge and expertise made my sprint visit very good and not stressful.
CH
Chad Johnson
Came in ,sales rep knew all answers to the question I needed answered an I walked out a happy customers .
B
B Shah
Representative was clear with phone plans and billing. No hidden costs.
RA
Raymon Wright
Way better than those corporate stores in Atascocita and by Deerbrook
DA
danielle r. hector
the staff was very polite even though they were unable to assist me
OD
Odalys Magarin
Jessica is the best
CH
Chentle Washington
Rude but helpful
MA
mark molina
Good service
CR
Craig Compton
Didnt visit.
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