Category: | Bridal Shop |
Address: | 7107 S Texas 6, Houston, TX 77083, USA |
Phone: | +1 281-498-9292 |
Site: | parvanivida.com |
Rating: | 4.1 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
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Andrea Johnson
DO NOT GO HERE!!!!! I purchased my wedding gown here. During my first fitting, I explained to the sale representative that I was told by Maria (the lady that sold me the dress) my alterations, bussle, storage, and steam were included in my final price. She said Maria had previously said that to another client. She told me to go ahead and try on my dress, and we will see what they can work out. The owner/manager, Jeannie, came in to review the terms and policies in a contract that they typically have all customers sign. I pointed out to her that I have never seen that document, and the contract was not signed. I asked her how can I be bound to an unsigned contract? She stormed out of the fitting room and returned with an email written from the sales clerk, Maria. The email asked me to send a confirmation email saying that I had received the email and attachment that included a receipt. The owner continued to yell and say that that email was considered a contract. I politely said to Jeannie as I was standing in my wedding gown for the FIRST time..."are you really going to continue to yell at me, your paying customer??? What type of customer service is this??? You realize that I am highly educated, and I know the difference between an email and a signed contract??? Then, Jeannie told me to take my dress and get out of her store!!! I changed and collected my things. As I was trying to leave store, I overheard Jeannie tell the sales representatives to lock us in the store because the police were on the way!!!!! She said since you were yelling at me I called the police!! As we are waiting on the police, the woman that originally placed me in the fitting room explained that she was mistaken about Maria telling customers alterations were included in final price. All the sales employees including Jeannie pretended not to know who was in charge nor who was the owner. The police arrived, and cannot believe this whole debacle is over alterations! They also inform Jeannie that she cannot lock people in your store because that is unlawful captivity!!! I was completely mortified by this experience. I have never had any issues that have required the police. Furthermore, if Jeannie would have taken the time to apologize for the misunderstanding, and work with me to resolve this issue it would have never escalated so far! If I would have received an apology instead of someone incessantly trying to prove that she was right, I probably would have paid full price for the alterations. I would not recommend this place to anyone because they do not believe in customer service nor doing what right preserve the customer experience!! I really believe that my wedding dress is tainted by this horrible experience, and hope that no one ever has to experience this!
EL
Elise Wojtasczyk
I previously went with my mother to M2 Salon and Ventura Bridal. At M2, the woman who assisted me serious depressed me. She didnt look happy at all to be there, and it made me feel awkward bc I was trying on so many dresses. When I called Ventura, I asked if they had any one shoulder dresses bc I really wanted one, and they said no they dont carry those. The venue itself is quite dirty inside too and the woman who assisted me gave me an odd vibe too. So I researched and found Parvani Vida. The location is sketchy, I wont lie, its right off Highway 6 in this mom & pop shopping center. But the moment you walk in the staff is super friendly, and the gown selection is endless. The assistant who helped me was Maria, and she is who Im currently working with now. Thats right boys and girls, I FOUND MY DRESS! Took us a few searches, but I have the one. Along with the dress being the cheapest out of all the dresses/shops I went too, Parvani also offers storing the dress until the day of your wedding and pressing it the day before your bridal pictures and wedding day. Also the dress is being made to fit me which will save over $200 in initial alterations! I could keep going, but do yourselves a favor if youre looking for YOUR DRESS. Just go to the store; I can guarantee youre going to find what youre looking for!
BJ
Bj Medina
Horrible fist time looking at wedding gowns experience! I called in several times over the course of a week to schedule an appointment but never got anyone to pick up. I finally dragged my mother and sister there and when we arrived we were not even greeted by the receptionist. I cant remember her name but wow someone like that should not be greeting customers. She informed me that they could not help me because I did not have an appointment she then asked a girl named Jennifer if she wanted to help me (in front of me!) and Jennifer said she was on her break. She then said okay to wait until she was done eating she asked me to pick out two dresses because I could only look at two since her appointment was going to be there shortly. I stayed because my mother really wanted to see me in a gown but needless to say I did not buy my dress there. I called La Reve Bridal and scheduled an appointment with them that same day 45 min later and I purchased my 1,800 dress from them.
ME
Melanie TRUONG
I was welcomed and the store is amazing and very big, a lot of wedding gowns are exposed, it was the best place I had been so far. Another important point that I notice is that real natural light comes in through the big windows so you can see your dress in perfect lighting. Yvette was a great consultant and she understood what I was looking for within my budget, and didnt put any pressure on me. They are also really responsive to emails and make a note of your request so the consultant can check them before you arrive. The owner Jeannie was really nice as well and came to have a chat after I picked out my dress. I said YES to the dress and I am super excited to wear it on my wedding day. I highly recommend this store. I will probably come back for my bridesmaid gown.
GW
Gwen Apanowicz
My daughter found a gorgeous dress at Parvani Vida! She had been to 3 other bridal salons and did not have a good experience. Parvani Vida was a beautiful salon and the staff was wonderful. Norma was especially sweet and a great help to my daughter. This salon had some of all the designers you see in the bridal magazines, which was great because my daughter had her heart set on a certain designer that she loved in the magazines. She ended up falling in love with a designer that she had never seen. Thank you, Parvani Vida, and especially Norma, for making my daughter feel special as she prepares for one of the most important days of her life!
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Elena Rodriguez
Parvani Vida was recommended to me by a co-worker and the moment I stepped in, I was in awe. All the dresses that were on display were gorgeous, it just got me so excited and was hoping to find my dress there. Amber was my consultant and I told her what kind of dress I would like. She picked a few, but the first dress I tried on, I fell in love with it. I did not want to take it off, I did not want to try other dresses at all, I just said, "this is it." It just made me more excited. The rest of the staff were so nice and the owner checked in on me as well making sure I loved my dress.