OMEGA Boutique - Houston Galleria

Reviews 6

JA

Jason Johnson

I have purchased 3 watches of the years from this store. Every time, the sales associate took the time to go over the different watches with me. I am usually a picky buyer when it comes to Swiss watches, and rightfully so when you are dropping that much money at once. Their patience with me, letting me try on watches over and over and over until I found the right one, was spectacular. Additionally, their watch repairman is equally as awesome. I had a couple watches I needed links put in. While he was installing the links, he overheard I was going to get lunch with my wife in the mall. He asked me to leave my watches with him. When I came back, the scratches in the bands were all polished out, links all tightened to spec, and their calibration along with pressure testing was performed on them. Now I am rough on watches. I dont believe they should be put in a case for display. They should be on your arm. Let me just say, these things looked nearly new when he handed them back to me. If you do have to wait a bit for a sales associate, just know that the time and attention they are giving that other customer, they will give to you as well. I saw a review by a custom complaining that his cousin got the watch cheaper on Jomashop. He needs to understand the difference between authorized retailers and grey market sales before he starts writing reviews on things he know nothing about. The watches on Jomashop or other similar online stores are authentic, however, they are not authorized retailers because they do not adhere to Omegas rules and guidelines regarding pricing and online sales. Additionally, with grey market sales, you do not get the manufacturers warranty. The only warranty you get is from the jewelry store you buy it from. I dont know about you, but I wouldnt trust anyone to repair my expensive watches other than the manufacturers of it. That said, there is nothing wrong with the watches. I have bought a couple grey market ones myself. But you do lose the warranty which can be costly if you get that one bad fluke of the bunch.

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MA

Mansour Attayi

Ignore the other 1 star ratings they seem to be all 1 person that had a bad experience whom had purchased a pricy watch without doing his research. But what i can say is my first visit in here was the greatest. Much better than the rolex store who did not seem to care for my business so i went over to omega. They greeted my by name offered me champagne and had all the patience to deal with my picky selections. I must say they are the best and i have zero negative things to say. Perfect staff, clean enviornment, and a great selection of watches. Will be coming here from now on.

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BO

boco chen

My name is chen, I buy the watch from there yesterday,,and my cousin buy the same kind of the watch from hongkong and my friends buy one from jomashop,my watch is about $1500 more,is about 1500$$$$ more , and I try to talk to the manager, they say, no return no discount, this is bad service in luxury stores, nerve buy anything from there

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CH

Charles Cock

I have to say they are the best!! They have a great staff and Robert Jaros is the greatest! Very nice showroom and the best watches in my book!! Thanks you all there for the time you spend with me and your other customers. Now how to figure out how to tell my wife I want another Omega. My whole family has one on the wrist!

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JE

jeff young

Very friendly and helpful employees. Knowledgeable about all products and more than willing to help and accommodate you with anything you may need.

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JO

Joyce Ashley

Immiloveoloveomega church

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