Category: | Beauty Supply Store |
Address: | 9700 Harwin Dr Ste 212, Houston, TX 77036, USA |
Phone: | +1 832-659-0642 |
Rating: | 1 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM |
ME
Mela Cooper
WORST SERVICE! NOT PROFESSIONAL AT ALL! I ordered an item and did not get what was described. I sent emails to them and tried calling them. They just play dumb and hang up on you or they do not reply to your email. The quality of the product they pass off on you is not what youd expect. The quantity seems not as full as expected either. They did not have the professional courtesy to at least contact me and say they actually did not have the product I ordered and ask if I wanted an alternate brand of product. They are all about money and scamming. Read their negative feedback on Ebay as well, if you dont believe me. They have no problem taking your money but when you try to dispute it, they suddenly cannot hear you or cannot speak English and you will be hung up on. I called twice and a guy who answered said he didnt know anything about it, never saw an email or seen the order didnt know who I was and said he would tell his manager and call me back. I asked for his managers name and he said he wasnt sure.I asked "You do not know who you work for? Then he said his managers name is Ryan. I asked for his name. He said HIS name was Ryan. He asked, "is this your number?" I told him to read it to me but he said it didnt show up. He kept sounding confused and hung up. The moment I left negative feedback on Ebay, he tried to call me twice, literally within 2 minutes of clicking submit. I returned the call and he said, "You gave us a negative feedback?" What do they expect? I paid for a product that they advertised, I did not get the product advertised. I left 3 emails, Ebay tried to contact and this company did not respond to either of us. I call them and they play games. STAY FAR AWAY FROM THIS COMPANY!!
HA
Hannah Oelke
I honestly had the best experience here. If youre looking for a synthetic wig, this is the place to go! The manager helped me pick out three wigs, styled them on me (I had to purchase a cap to try on since I didnt bring my own), and gave me recommendations based on an inspiration picture I brought in. All for a less than $35 purchase! I will be returning here for /all/ future synthetic wigs. I completely recommend this shop!
AL
Alex L
Sells fakes and knock-offs. Buyer beware.