Category: | Hardware Store |
Address: | 1923 N Wayside Dr, Houston, TX 77011, USA |
Phone: | +1 713-923-9458 |
Site: | coxhardware.com |
Rating: | 4.6 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 8AM–5PM Closed |
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Vic V
Take this review to heart -- simply put, youd be hard-pressed to find better service or people in a hardware store anywhere today than what youll find at Cox. The experience here is 1000 times more pleasant, friendly, and helpful than any Ive ever had in one of the biggies. Needed a circuit breaker the biggies dont bother stocking. Found Cox on Google, and they had the part. Drove 40 minutes to get there, and they had the breaker waiting for me. Then, the wife and I spent another half hour just walking around the store, fascinated by the incredible variety of things they have. People, products, service -- the perfect trio. Were already planning our to-do list of parts and things for our return trip to Cox. Thanks Virgil and Arnold!
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Alex Kline
I needed some supplies to paint a replacement fender on my 1984 Landcruiser. I found a paint that looked like a close match online and called stores to find it. After OReilleys failed me three times I called Cox Hardware after seeing it was in stock on their website. They then checked if it was on the shelf. I came in later that day, found the paint, asked Belinda if I could hold the spray cap next to my car to compare it. She held the paint at the register. I came back in got some more supplies and checked out. Good prices, nice staff, awesome store. Wish I lived closer to it!
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Stephanie Schroepfer
If you dont want to waste your time running around town looking for hardware items, go to Cox Hardware and Lumber. Its in a safe neighborhood and family owned for 70 years. Everyone is very professional and helpful. In the future, I wont even bother with hardware stores other than Cox Hardware and Lumber. The extra five minutes to get there is well worth the time since it is one stop shopping.
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Chip S
I already purchased $20 worth of the incorrect fittings and driven to four different hardware stores before someone knew what I was dealing with. Manual wasnt even on the clock when he overheard me descibing my issue to another employee and brought me the correct line and adapter without being even asked. Customer service like that has become too rare. I highly recommend Cox Hardware.
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J Glen Ray
Youll be hard pressed to find better customer service. EVERY employee Ive requested help from has successfully answered my query. They could be on one end of the store and direct you to your item on the other end, and that nice lady with her hair in a bun who works in the back has probably forgot more about plumbing than youll learn in a lifetime
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Ignacio Valdes
Beware of 30 day return policy with receipt. If you dont get it back in time you will have to eat it. Lost $200 on chimney pipe that was the wrong kind for a wood stove. Didnt get them back in time, no receipt, no refund. Will not use them again due to return policy.
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Jeff Rogers
I needed UNTREATED 4x4 pine posts for a DIY project. The big box stores dont carry it. Tried to get them to order some for me...nope. Found you guys online and you had plenty IN STOCK! Thanks Cox! I live in Katy but you have earned a new customer now!
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Luis Ponce
Very nice place to find hard to find items..it is a hardware store though..and prices tend to be higher...But it is opened on saturday till 5 so that is good when a supply is needed. #lightningco
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marc cruz
great service, great employees eva, and marie are one of the best employees there,,, they always have a great smile on there faces,,,,,
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jose torres
They have all the stuff home Depot and Lowes dont, staff is very helpful and friendly. Great store. Decent prices
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Seth Kuhn
This hardware does it right. Great customer service! And theyll help you find whatever you need.
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GregR R
Great store, local place. Prices are competitive. Just wish they were open later at night
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Alejandro Ramirez
Very good service and great people help out a lot all the time on anything u need
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Louis Diaz
Good web site and excellent customer service. The right parts at the right price.
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Jamie Wheatley
Bought a great big black knob very easy to grip and looks good on my patio doors
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nezvanvn
I love that they help out the community. Always finding a way to give back.
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Dave Laster
Great service always have the hardware you need wish they were open later
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David Hawn
Nice & helpful folks, wide variety of materials & tools
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TONY MEMBRENO
They have a lot of different stuff real hopefully
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Fernando Rodriguez
Very helpful here. Good customer service
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james ewell
Cool store