Legacy Fine Jewelry

Reviews 9

AM

Amanda Sanford

My friend took a watch in and got a new battery immediately while they waited. Then the next time they went in for another piece of jewelry to be fixed they told them that they would check on the part, and they never received a call back. My friend called to check on it after 2 weeks and then they told them that they couldnt get the part. So the other issue with that piece of jewelry could be fixed and they had them fix it. When they went to pick up the jewelry on a Thursday evening at 5:50 the business was not open. The door clearly states open until 6pm Monday-Friday, with 6 pm handwritten on a piece of paper. Then when I came here to write a review the hours you have listed on your site says open until 7pm today. So at this point they havent given the best customer service satisfaction.

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TY

Tyler

The guy with the silver review just sounds mad they didnt buy anything from him. I went in there though and found the perfect engagement ring and they gave me a deal that was irresistible. I am not the owner, I go to college and Ill be getting married next year! We got the ring and it was too big so they resized it with no problem or charge and we had an issue with one of the small side stones falling out due to the size reduction and they have sent it to get repaired correctly and have taken care of us the exact way I want them to. I definitely recommend them to anyone wanting a great deal on the perfect ring because they really do care.

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EX

Executive Photo Booths Dallas

They sold my family member a watch, that once she took to get the battery changed on, found out that the watch back had been GLUED ON! We took the watch back to legacy only for them to give us a two month run around about how they were ordering parts, repairing the watch, etc. then said that we needed to come get the watch when we said something about the amount of time and lies. Bottom line: these guys are cons. Dont waste your time or money in their store. We went from being regulars at legacy to holding up signs in front of their store alerting others of their dishonesty.

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JO

jon doe

Ive had to sell gold or silver a few times, obviously i tried several locations in the past. This store is the 1st out of 4 that was even open during their listed hours. After dealing with many different locations i am impressed with this one! The guys name is Van and he gave me the best price for my gold, im very certain i could not have gotten a better price anywhere else and as i said i have been to many!!! Very courteous and professional! From now on this will be the location i buy or sell gold and silver!!! No thanks to me for my review, owner

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ME

Melanie Melso-Sharkey

This review is long over due. Ive been shopping here for many years. The staff is friendly, knowledgeable, and very fair on their prices. They also have an amazing jewelry repair professional. I needed a repair on one of my Tiffany pieces, and did not want to drive to the mall. The jeweler repaired my bracelet perfectly! I love the staff, and I have recommended this store to friends, family, and co-workers. Before buying any gold, silver, coins and collectables- stop by Legacy. Im positive you wont be disappointed.

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A

A Private User

I walked into Legacy with some coins. I was expecting to find rude people and low offering prices. I found the total opposite. A friendly staff and good buying prices from me. When it came time to buy from them, they were fair with their prices also.Overall A++ for me. I also got a watch battery done there and in quick time. Price was good also. Thanks!

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A Private User

I got an excellent deal on a gorgeous wedding ring at Legacy. The staff there was professional, patient and wasnt pushy in the least bit. Theyre an honest team with great prices (I comparison shopped quite a bit before choosing Legacy) and their service was terrific. My mother is a loyal Legacy customer and now I know why. Id recommend them also.

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AN

Angie Valdez

Love the service very friendly and great service

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KR

Krishna Stacey

Fair price on junk silver, friendly service.

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