furniture consignment gallery

Category:	Consignment Shop
Address:	6000 Colleyville Blvd # 120, Colleyville, TX 76034, USA
Phone:	+1 817-488-7333
Site:	furnitureconsignmentgallery.net
Rating:	2.9
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 55

Reviews 9

it takes2

We saw the reviews but felt we would give it the benefit of the doubt, considering they are located in an upscale area. We assumed according to our experience that upscale typically means higher moral standards and integrity, or at worst-professionalism. WRONG. We bought some furniture pieces from here and as far as that goes, were content with our purchases. However, we also asked them to sell some pieces for us and found out ALL the reviews about getting your money back are TRUE STORIES!! We are now one of those very unhappy and disappointed ex-customers and simply want to give you fair notice. They gave us a ridiculous runaround for our money back! Yes, their policy states that the seller is responsible for staying on top of the sale, but the sellers keep them in business and the sellers should be treated with more respect. During one of my many follow up calls, one of their employees (an older woman) berated me without even knowing that I was calling for the umpteenth time. She never asked questions, simply began preaching their policy, asking "Did you READ the policy? Didnt you SIGN the policy agreeing to our terms? Honey...did you Understand what you signed?" Obviously there is some underlying agreement to their policy for selling your furniture, and that pretty much means that they can do what they want-how they want-IF they want. Our entire experience took WEEKS before we finally got our money back. We were even shorted and I had to call back for the rest of it-and they acted as if it was an innocent mistake? Makes me wonder, how many people have gotten shorted and never called back? The Consignment Gallery are not professionals, nor care for true customer service. None of this is embellished. In fact, Ive left out many details to corroborate further, but simply want to warn you-WATCH THEIR EVERY MOVE!!

Frank Cash

WARNING!!! do not let these people sell your furniture. They will lie to you, not return phone calls and if you ask for an explanation as to why they sold your items at garage sale prices they will tell you to read your contract. There are other consignmet stores that will deal with you in an honest and open manor. Dont make the mistake we made and pay the dumb tax...YOU HAVE BEEN WARNED!

hiram Fritsch

Love this place!!!! Robin was so helpful in finding us the right bedroom and dinning room furniture. They have a great selection of quality furniture at a great price. I highly recommend Furniture Consignment Gallery.

Nancy Ingram

Very over priced. No help from any of the workers. I cant say they were rude, only because they never said a word or acknowledged my presence. Will never be back here! Zero star rating

Rich Bevan-Thomas

Good luck getting your check after something sells. You have to stay on top of it and call them or youll never receive it.

Roberto Alvarado

Ive been into store several times to browse and the staff is always friendly! Great inventory too!!! :-)

Ken Lynch

This is a store for people who paid ridiculous prices for furniture to resell it at ridiculous prices.

Lola Boyce

Not impressed with the sales staff. Very difficult to work with the owner.

Erez Lan

Great staff an unbeatable prices!