Cost Plus World Market

Category:	Furniture Store
Address:	12700 Shops Pkwy Suite 200, Bee Cave, TX 78738, USA
Phone:	+1 512-263-9505
Site:	stores.worldmarket.com
Rating:	3.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 49

Reviews 15

Rachel Townsend

Generally speaking, I love World Market. Its hard to find another merchant that sells the variety of foods, furniture and decorations they have to offer. But one employee, Cheryl, seemed to have ruined it for me. She has the absolute worst sense and knowledge of customer service or what it means to serve. She looks pretty rough, like shes been through some hard times, but that doesnt excuse the complete lack of regard she had for my needs as a customer. Customer service is easy, all one has to do is pay attention and serve and try to fulfill your clients will as best you can. I found Cheryl in the store and asked her about a piece of furniture to which she replied(while waving her hands at me), "Im busy right now, hold on." I was taken back at first. "Did that really happen?" I thought. Several minutes later she returned and politely asked how she could help. I thought maybe I was mistaken on what she said earlier. Maybe I misread her, but no. I informed her to what I was inquiring and she left to go check if they had it in stock. I waited for over 20 MINUTES before I went looking for her and found her helping another customer! By now Im trying my best to keep my composure; as I approached, she noticed me and quickly said, "we dont have any, sorry." Then she directed her attention back towards the other customer and I disappeared from her world. I will not return to the Bee Cave location as long as Cheryl is an employee, and I will not recommend any of my friends or aquaintances to shop at any such store that allows such disregard for a customer. Please deal with Cheryl, World Market! I want to enjoy you again!

Harrison Cook

Good customer service, good selection. I prefer to come to this location for their customer service rather than the one closer to me.

Gae Xavier

Love the International foods and great imported coffees. If I were a drinker, their wine selection is awesome.

Ian Lane

Wonderful home furnishings from all over the world. Its worth your time.

Rebekah Martin

poor customer service at this location. never had any issues before.

Barbara Jackson

I love the friendly associates. I love the wine discounts!

Adam Machell

I like it for the snack items I cant find anywhere else.