Mandala Tibetan Shop
| Category: | Gift Shop |
| Address: | 3204 Guadalupe St, Austin, TX 78705, USA |
| Phone: | +1 512-276-2448 |
| Site: | mandalatrading.com |
| Rating: | 3.4 |
| Working: | Closed 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM Closed |
Location
Photos 1
Reviews 8
N3
N3 SP
I received my titanium chopsticks in a paper box, in a small sack, with no black gift box. When I asked the company regarding the difference in the item I received compared to what was advertised they indicated that it was an error on the part of the manager and that the items were no longer packaged in the black gift box. They offered no remediation nor restitution for the blatant false advertising that they admit to perpetuating. In a subsequent exchange with the company they admitted that they had the gift box that should have come with my order all along. They said they would not give it to me as a result of honest, negative feedback I had left for them because of this horrendous transaction. This means that they not only choose to complete my order without the gift box and use inferior packaging to start with, but have the means to resolve the issue, but are penalizing me for leaving honest feedback. They are also known as Mandala Trading, and Mandala Crafts Inc. I would suggest avoiding all of these companies at all costs.
NI
Nick Mayo
Id really like to continue shopping at this store. Unfortunately, I just had an extremely negative customer service experience that left me feeling very uneasy. I think I will look for a more peaceful and welcoming establishment. Be well.
AS
Ashley Bluitt
My daughter and I loved this shop and Leslie was so helpful and knowledgeable! She educated us on so much and made us feel like family the entire time. Leslie made my daughters birthday memorable! Thank you Leslie!
HE
Henry Zhang
Great shop. I was not expecting a shop like this in Austin.
RO
Robb B.
Good value and authentic pieces.
VI
Vipul Gidda
Not really what I thought it was.
GI
Gian Noh
Coz tibet
OS
Oscar Villanueva
Nice