Paciugo at Watters Creek

Category:	Ice Cream Shop
Address:	936 Garden Park Dr, Allen, TX 75013, USA
Phone:	+1 972-359-8586
Rating:	4.5
Working:	12AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 10AM–10PM 11PM–12AM

Location

Photos 59

Reviews 19

Bradley Gloriani

I have been to multiple other Paciugo locations in the DFW metroplex, ranging from Dallas, to Plano and Frisco. When my wife and I went to this location, there was nobody there when we walked in. We had to wait a few moments for what appeared to be the only worker to come out from the back. When she did come to the front, she didnt really greet us and just plainly asked what we would like (other locations usually greet you as you walk in, and ask if you would like a sample before ordering). When we did order, we noticed that the Gelato was practically melting in the glass display where its stored. Normally that wouldnt be too big of an issue if you eat it right away. We were grabbing an order for ourselves and getting one to go for a friend about 10 minutes away. My wife had mentioned the final order was "to-go" and needed a lid. The employee handed the cup to my wife with a spoon in it anyways and no lid. When my wife asked for a lid, the worker did not say a word and practically slammed it on the counter (which cracked the already flimsy plastic lid to the point it would not snugly fit on the cup). Summary - if you want Gelato, skip this location and go to a different one. The combination of bad service and a halfway melted product is definitely not worth spending you money here.

Michael Davis

The gelato is tremendous, with an incredible variety of innovative tastes. Alas, service also has to matter, especially when the prices are as high as they are here. In our two most recent visits, the service has been terrible to haphazard. In July, for the frozen drinks we ordered, and had already paid for, they didnt have the milk necessary to make them: "Were just going to run over to Market Street (a nearby grocery store) to get some." Then, last night, we bought four small cups to go. They didnt have lids and refused to give us styrofoam containers to take them. "Sorry," was their best response.

Maggie H

This is the best Italian Gelato I have ever tasted! Usually milk products do bad things to me but this delightful treat is not only delicious, it agrees with my taste buds and stomach! It is heaven in a cup!

Simon Cornelius

Excellent gelato. They have so many choices, luckily, theyll let you sample them. Its a little pricey for "ice cream", but you wont find this level of yumminess at your local ice cream parlor.

Michelle Barnett

OMG!! my best gelato ever, I will keep coming here again and again.

Brian Milner

LOVE it. Amazing taste. Always feels indulgent.

Grant Reeves

Excellent gelato with a wide variety of flavors

Ana Boge

Great flavors for the season. Very delicious!

A Private User

Great variety, unique flavors, friendly staff.

A Private User

crazy flavors, bacon is actually not that bad