Cat Shoppe & Dog Store

Reviews 3

RE

Reviewer odetodun

I had been to this place a few times and enjoyed my experience; I had positive outlook on this place until I went in to adopt a cat. THIS REVIEW IS ONLY ON MY EXPIERENCE WITH ATTEMPTING TO ADOPT, THIS IS A GREAT PLACE TO BUY CAT FOOD AND HANDMADE TOYS. Now that thats out of the way, adopting was terrible. I had contacted TCS on a cat I saw on Petfinder, I questioned the cats personality, and since he had been there for a while I asked why hadnt he been adopted out. I was told that this cat is overlooked mainly due to age but he is very sweet, social, and could be held. I asked if I could bring my dog (with the knowledge that he has to be kept on the dog side of the shop) and they encouraged me to since they werent sure if the cat in question had been exposed to dogs. So, I go in and being someone with me to watch my dog on the dog side of the shop while I go over to the cat side and meet the cat I wanted to adopt. As Im waiting in line to talk to the owner, she starts freaking out over a "dangerous dog" in her shop and how hes going to "attack the cats." Now, keep in mind, this is a dog thats no bigger than an actual cat and I had actually stated in the email what time I would arrive and what my dog looks like and his breed. According to my friend, a cat actually lunged at my dogs behind and yes, my dog yelped, but just walked away from the cat. Dont know why they had CATS on the DOG side of the shop but they did. Anyway, finally get to meet the cat I wanted to adopt and hes nothing like I was told he is. He is very anti social, doesnt want anything to do with a human, much less other cats. I was handed his favorite treats and told to find him, I find him under the shelves cat food are held, and when I sit down, I rest my hand in a massive pile of cat pee. I gave a volunteer there a heads up and she told me to "ignore it." I look and notice theres cat pee all over a bag of cat food on the shelf for sale and also the floor. I shouldve looked but since the bathroom holds 6 litter boxes, I didnt think it would be an issue. The cats trainer comes in (sorry Im not using the cats name, dont want his chances of adoption to be any lower due to my review) and its literally the only person he approaches... Slightly. Apparently the man had been working with this cat for 3 months and just by me sitting 6 feet away from the man spooked the cat enough not to come near. We also learned that the cat could NOT be picked up and thats a huge deal breaker since we baby all of our cats. Actually, the trainer told us to go to petsmart since "we just couldnt be satisfied." So thats what we did! We went to petsmart and got a 3 month old tabby :) Basically the reason why this review is so low is that the fact I was lied to and how I was constantly being pressured to adopt a cat that wouldnt be good for my family. Being told to ignore cat pee thats all over the floor and cat food for sale is extremely unsanitary and grossed me out. Also, I didnt appreciate the fact how my dog was talked about even though he was just laying there while a cat sniffed him. I feel really bad for the cat I couldnt adopt though, honestly TCS is so busy and filled with cats that place may not be idea for him to be in. In fact, it probably caused him to have anxiety. Oh well, I really do hope he gets adopted one day!

EM

Emily April Allen

After reading some negative comments about the Cat Shoppe, I could not disagree more with these reviews. The Cat Shoppe has only the best interest of the cats at heart, and my experience there over the past year has been amazing; they have gone above and beyond in supporting me and my cat that I adopted from them. Over the past few years I had gone to the Cat Shoppe here and there to visit the cats and purchase some novelty toys for my two cats at home. Then last March, I found a kitten (who was later named Willie) outside of a Goodwill store and the first thing I thought of was to call the Cat Shoppe for advice on what to do. Since the Goodwill is nearby the Cat Shoppe, they immediately sent three people--an employee, a volunteer, and even a customer--to rescue Willie, a very difficult process that took an hour and a half. Willie was taken to the Cat Shoppe to be socialized and receive his medical care (they take all of their rescues to the vet before they can be adopted). However, since I rescued him, I had a strong attachment to him and ended up adopting him after visiting him almost daily and carefully discussing with the owner whether Willie would be a good fit for my two cats at home (which I appreciated, because I was concerned about upsetting their dynamic as well). After I adopted Willie, we found out that he had a bad dental condition that needed to be treated, but the Cat Shoppe gave me support and covered many of my vet bills for his treatment, and even offered to help me pay for his tooth surgery (though I decided to pay for it myself since it wasnt as expensive as I originally thought). Every single time I go into the Cat Shoppe, the employees and volunteers greet me by name and ask for an update on Willie. They give me advice when I need it and are so kind and supportive. Yes, sometimes the owner can seem distracted, as she has many cats to care for and the shop is often bustling with activity. However, there has never been a moment where she has been rude, dismissive, or condescending. I now exclusively shop at the Cat Shoppe and will continue to do so as long as I live in Nashville. They are an incredible non-profit organization and always have the cats interests at heart.

KE

Kelly Harlan

DO NOT GO HERE! My friend adopted two kittens from The Cat Shoppe. After adopting them found out they had fleas and worms. She footed the bill and made sure to take care of them but also made sure to call The Cat Shoppe to inform them of this so they could check the other cats and the owner sounded like she could care less. Also, they make house calls on you to check on the cats! Seven months after adopting them, one of the employees called her to ask if she could come see one of the cats because she had fostered them and wasnt there to say goodbye when they were adopted. Said it was not a house call or inspection. The lady then came into her home and basically told my friend she was raising the cats completely wrong saying the food she was feeding them was bad and even went so far as to say what she named one of her cats was dumb. Last week she got a letter demanding $1000 ($500 per cat) in damages to the Cat Shoppe because she declawed the cats. This has taught me never to go to an adoption center like this, and to never let anybody in my house from a place I adopt them from. *** To be clear, I did not adopt from here. My friend did. I have looked at the contract that was signed and yes it does say that she was not supposed to declaw the cats. But circumstances came up and that decision had to be made. My friend is a great cat owner. I have visited her and the cats many times and they are perfect kittens. She took care of them when she found out they had fleas and worms right after adoption - did not complain to the cat shoppe just informed them of the health concerns for other cats there. I am sure they are kind people there at the Cat Shoppe but to have a lady come to your house 7 months after adoption and pretty much verbally assault you is enough to tell me that I would not want to adopt a pet from there. I will go to PetCo or the Humane Society where I will not be accosted because I dont use a certain brand of food. ****