Target Optical

Category:	Eye Care Center
Address:	11100 Parkside Dr, Knoxville, TN 37934, USA
Phone:	+1 865-675-8161
Site:	local.targetoptical.com
Rating:	3.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 8AM–7PM 12–5PM

Location

Photos 10

Reviews 4

Megan Sparkes

Dr. Devine is terrible. I moved to Knoxville recently and needed to get my eyes checked because I was due for a check-up. I was not aware that there is a contact lens fitting fee of $40 nor was I told there would be one. Some insurances cover it and some dont. I was not made aware that mine did not cover the fee. The doctor did not take much time with me--we spent maybe 13 minutes tops. When he looked in my eyes he noticed that there was an eyelash growing inward toward my left eye and said that he would pluck it but would have to charge me a fee -- something my previous doctor never would have charged for. He gave me astigmatism-specific contact lenses to try for a week and told me to call. I was hoping to have my prescription in hand when I left the office but it seems like the doctor had some doubts about the prescription and didnt want me to have it. On the second day the lens for my left eye caused strain and a ring of blood formed around my iris. I immeiately took it out and called the doctor the next day. They told me to come in for a follow-up visit at no cost. When I was taken back to the exam room the doctor said that he couldnt do anything for me because the contact he prescribed wasnt still in my eye. I was highly upset at this because I explained to him the intense pain it caused me yet for some reason he expected me to have left it in. The doctor said that it needed to align in a certain way for it to work; however, when I was in the office the first time and it supposedly "aligned" I still couldnt read words at a distance like I should have been able to. I told him that my old prescription worked better (even though it was slightly blurry) and it did not cause my eye to strain to the point of bleeding like the one he prescribed. Regardless of what I said he insisted that his prescription was correct. Even though I was not pleased nor did I think he knew what he was doing for my eyesight, I demanded that I have my prescription since I paid for it and was made to wait the last time. Ultimately, if you care about your health, your money, and your time dont go to Dr. Devine. He doesnt know how to prescribe the correct lens for your problem and isnt willing to correct anything that hurts or is bothering you.

Janet Dilley

Christine Porrras, who is the Team Lead and a Licensed Optician, provided superior service by using her immense amount of knowledge about how to fit glasses and have the lab redo my progressive lenses so that I was able to better use the bifocal part of the glasses. Even though I had bought them in the city I previously lived in, she treated me as though I had bought them from the Farragut, TN store. I am 63 and have been wearing glasses for years. She is the best Optician I have ever worked with! She was attentive, caring and knew how to resolve my problem.

Rebecca Nye

The people that work here are so nice and professional, and the eye doctor, Dr. Devine, is always friendly and direct. Ive never had a negative experience here. Even when the place is packed, the workers always remain calm, friendly, and efficient. Im so relieved to have found a place for eye exams that isnt a nightmare every time!

Kristin Townsend

I have been a customer here for many years, it was very disappointing to jump through hoops and treated as if I do not matter in a recent situation.