Category: | Auto Broker |
Address: | 609 W Main St, Hendersonville, TN 37075, USA |
Phone: | +1 615-824-2111 |
Site: | hendersonvilleautobrokers.com |
Rating: | 3.6 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–3PM Closed |
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Daniel Meek
Purchased an 08 Infiniti G37 Coupe from Richie after my old vehicle was totaled by a negligent driver back in late June 2016. Ricky responded to my initial inquiries very quickly, set an appointment up for me, answered every question that I had and was highly professional throughout the entire process. Richie did not lie once about anything regarding the cars condition inside and out, listed the car at a fair price and negotiated appropriately. Threw in a 90 day limited powertrain warranty at his expense unlike the Automasters where I had purchased my previous vehicle where there was none. I would buy from Richie again and would reccomend at least checking him out if he has something that catches your eye. Took my G in for its first fully synthetic oil change today after having have owned it for 2 months with no issues. Everything checked out as advertised. Thankful for this car buying experience.
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Chris gallagher
My initial experience with Hendersonville Auto Brokers was a good one, but after my purchase the service was very poor. I waited over 40 days for my title work. This resulted in a late fee from my local BMV. I had to call multiple times regarding this issue with no return calls. I also had to wait over 3 weeks for my trade to get paid off. Again, I had to call multiple times before this issue was taken care of. At no time was I give any return calls regarding either issue, simply letting me know what was being done to correct the pending issues. I have bought multiple cars and Ive never had an experience like this. Very poor communication and for this I could not recommend this dealership.
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Will Hudson
I called ahead to confirm a vehicle I saw online was still available and spoke with Shane who said the vehicle was there. Soon after I called I made the 40 minute drive to Hendersonville and when I arrived Shane showed me another vehicle of the same make/model and told me that the vehicle I inquired about was sold "yesterday". This is an unacceptable business practice and I will no longer be considering purchasing a vehicle from here.
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brandy imel
I had been dealing with them over the phone. When I got there, they wouldnt even show me the vehicle before an employee came over spent less than a minute looking at my car and deciding they wouldnt work with me. No blue book or anything was consulted. Very poor customer service! By the way, my car is in great condition. Dealerships continue to want to buy it from me when I get oil changes done.
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Erika Angeles
Terrible experience, couldnt get my title for months and when I kept asking about them the owner just kept yelling at me. Not a professional place, you wouldnt even think it was a car lot because of all the other items laying around boats, campers, trailers. It looks more like a salvage auction. I suggest finding a real retail professional lot.
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Nina Williams
Saw a vehicle online that I was interested in; Joel, the salesman, used a friendly no pressure approach. He took my drivers license number, allowed me to test drive the vehicle, and within two hours we were driving our new car home. Great people to do business with! Thank you, from Augie Vastola
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Collin Peterson
Richey is very laid back and easy to work with. I did not end up purchasing the van, but it was just as advertised. They are ready to do what is required to make sure you get a great vehicle you can be happy with. I will definitely look out for more cars here in the future.
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Donna Gilstrap
Great place to buy a used car! All of the inventory is clean and checked out. The staff is friendly and efficient. I got a great deal on my car and I will buy from them again.
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JESSICA STANLEY
Bo was the best! My bank wasnt working with me and he went above and beyond to help. Couldnt have asked for a better experience! The owner was just as helpful thank you guys!
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Mary T
Absolutely the best car buying experience I have ever had! Joel was great!! I recommend checking them out if you are looking for a hassle free experience.
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Theresa Puckett
Friendly no pressure staff. Great dependable vehicles!