Flower Express

Reviews 11

HI

Hillary Gill

Worst experience I have ever had with flower delivery. My boyfriend ordered flowers for me while I had to come here to care for my father after his open heart surgery. The flowers were supposed to be delivered 08/23 and they called me to tell me that a delivery attempt was made and no one was home. My father and I were home all day. He isnt allowed to go anywhere because of his surgery recovery. On 08/24 I receive another call, telling me that a delivery attempt was made again and no one was home. I was 5 minutes away from home and my father was still at the house, so I told them to leave them on the porch as I was almost there. I got home and there was nothing there. The delivery driver delivered to the wrong house. The issue was corrected, but only after the flowers sat on the porch of the wrong house, in the 82 degree sun, for about 2 and a half hours. The driver still brought me the flowers that sat outside for all of that time. The small ones had wilted and were brown, while the edges of the lilies and roses were turning brown as well. My boyfriend is very disappointed because he was trying to make me smile in a hard time. He called and requested his money back, which should only be fair for this issue. They told him that the flowers had to be returned, so the delivery driver came back to retrieve them. After taking 2 days to deliver them, it only took him 8 minutes to come take them back. This company needs some serious help with customer service.

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RE

Renee Brewer

I have purchased 3 arrangements from this business. One of the arrangements came from one of the satellite stores and delivered to a Nashville hospital. I asked for my arrangement to Smell Good. I appreciate a good smelling arrangement. My sister was so pleased. She said her entire room smelled good. I went in the store today on a budget and got exactly what I needed plus it smelled good. They listen and they do great work. I feel the staff takes great pride in pleasing customers. Thanks for the perfect arrangement, teddy and milk chocolates. :)

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A

A Private User

Great Flowers at a great price! This is the first time i ever got flowers from this place, and they are beautiful!!!! They are very nice people to work with, i told her what i wanted and when they got to my mom for mothers day they were so beautiful, and she loves them!!!! I will be using them again for anything i need in the future!!!!! :)

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WI

Will Flores

I have purchased a flower from this place they overcharged me and on top of that the person that they send to do the delivery have call 4 time telling the person at what time she was leaving work because she going to get flowers and top of that send the wrong flower

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A

A Private User

Wow! They did my May wedding lst year and did an amazing job. Cust my bouque and didnt charge extra!!!! Helped keep the flowers in budget with an alternate table setting that was perfect for us. Great customer Service and prompt on delivery.

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A

A Private User

I have ordered twice now, the 1st time 3 dozen roses and the 2nd time a basket arrangement. Both were BEAUTIFUL and delivered the same day. The prices are very reasonable and I will definately be ordering again:) THANKS!!!!!

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BR

Brian Bell

I ordered 25 pink roses from here to be delivered to my wife the next day. They did a great job. Beautiful arrangement, early delivery, friendly service, no complaints. Will use again.

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MA

Mary Hurst

Love this store. Great prices and very fresh flowers. Very nice girls to work with...

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PA

Paul Johnston

This is MY flower shop. The staff is great.

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JE

Jeremy Miraflor

Over priced for the mediocre quality.

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IL

ILIA RAMOS

They are excellent!!!!

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