Petco Animal Supplies

Category:	Pet Supply Store
Address:	210 Franklin Rd #300, Brentwood, TN 37027, USA
Phone:	+1 615-377-5360
Site:	stores.petco.com
Rating:	3.7
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 23

Reviews 25

Kali Kundomal

Been here a few times for different dog items and to get my dogs nails trimmed, average experiences. My dog needed to be groomed and I usually do it, but dont have time right now, so I called to make an appointment last week. They were unable to make a soon appointment, so I had to wait until the following week (today, Friday, February 5 at 10:00am). Well, I got an email yesterday saying my appointment was at 1:00am on Friday, February 6. Definitely odd. Then today when I showed up at 10, there was no one there to check my dog in, at 10:15am someone came out. They said my appointment was at 9 and dug my dogs papers out of the trash to show me. Then she asked if I got a call yesterday, and I told her no, but I did get an email saying it was at 1am! She said, "well since you werent here at 9, I put someone else in your spot," and nothing more, not willing to remedy the situation at all. I said, well I guess Ill just take my business somewhere else. Then she said, "oh, I can still do it! what do you want done?" Well I explained everything, and she said she didnt have time, but could do less. So I agreed, since I really wanted my dog cleaned up. When I went to pick her up, I waited again for 5 minutes this time until I was noticed. When she gave me my dog, she said "he really didnt cooperate with the brushing or touching his feet, and he hated the blow dryer; you need to work with him at home, cause he acts likes hes never been brushed." First of all, my dog is a GIRL, shes a therapy dog, 7 years old, and a Wheaten Terrier, so I have to brush her all the time! I was highly offended! I have brushed her many times a week for the last 7 years, shes used to being touched by strangers, and I shouldnt be scolded by a groomer. Anyways, dont go here for grooming, $80 for a bath, brush, nail trim, and scolding isnt worth it!

Caitlin Richey

I walked in with my dog today who is 1 year old. She is a lab and yes, can be hyper. I had a very rough day and went to pick up some things from this store with her. I worked all morning, so I was trying to get her out of the house with me. The cashier, Devon, was very rude and condescending to me. My dog was sniffing around as a puppy does, but she asked me "Has your dog ever been in a store before? and are you sure you dont want to do the dog training we offer?" It made me feel so uncomfortable. I was nice and bubbly to her the whole time, but every comment had to do with making me feel like an inadequate dog mom/owner. I will never go to this store again. I will say the store was clean and organized. I spent about 120$ today just to feel ashamed to teach my dog and continue getting her acquainted to going in stores with me. Like i said before, I will never go back.

Meloney Black

Went with intentions of having a short haircut due to my dog starting to get matted from the hot weather. Called after 3 hours of waiting to get an ETA on picking my dog up and was put on hold. Turns out they clipped her back leg with scissors and she was being taken to the vet behind the store. Rushed to the vet they told me to go to and the vet staff didnt even know my dog was coming. Called the groomers twice to see where they had taken my dog and the groomer went to a complete opposite vet 10 mins away. When seeing my dogs cut it wasnt as bad as I had imagined, but she still required glue sutures to close it. Petco covered the costs, but I still cannot get over the lack of communication between the staff and vet and me (the owner) about the whole situation. And my dog was left looking worse than she went in there due to the left over hair needed to be cut.

Amy Hutchinson

The store was well-organized the staff was very nice. But these poor ball pythons (3) had multiple stuck sheds. And the humidity was non-existent. Literally. The humidity gauge was at below zero. Ball pythons need humidity of 60 to 80%. I thought the one in the front was dead seeing as it looked all dried up. It breathed and I could see it was alive I doubt it will be that way for long. This is the second time Ive seen ball pythons in this condition at this location. I will be contacting Petco about this.

Jeremiah Theiss

Very kind and willing to help but that was just a terrible grooming job. I thought it was just laziness. But when I asked them to touch it up they were more than happy to. A very sweet girl tried to make it better but to no avail. Just more uneven nicks. Its obvious that these are kind people with very little training. Its great to be nice but I paid $55 because I wanted my dog to look nice. Sorry, dont think Ill be back :/

Jody May

This place is okay and you can find a lot of pet supplies here. When we went, there were a lot of dead fish and the staff were not very enthusiastic to help us.

Know Your Heart

This Petco has wonderful helpful employees. It also gas every need possible for your pet. They are also open late on Sundays- just a little perk.

Eric Lane

I love this place to the bones! I do all my shopping here when it comes to my pet’s needs, I always go here first. Great value and cheap prices.

George Abdalla

It is very bad service never found good service mr Jesse, he store manger he is no personality very bad and poor saltwater fish

Emilie Rengler

The store is well laid out and organized the staff are awesome and Thomas the trainer is my dogs favorite person.

J Irion

Has everything I need for my pets and takes good care of them for a chain store.

Chris shattuck

Everything you need and top quality. Grooming and training onsite.