Category: | Auto Parts Store |
Address: | 2830 Wade Hampton Blvd # 23, Taylors, SC 29687, USA |
Phone: | +1 864-292-5180 |
Site: | autozone.com |
Rating: | 3.7 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–9PM |
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Jennifer Satterfield
Some of the worst customer service I have ever had. I called before I went and asked if I got a headlight if theyd be able to change it for me and they said yeah. Went in and a guy greeted me and I told him what I needed but since he was in the middle of counting cash he asked another guy to help us, which was perfectly fine. However, the guy that actually helped us rudely told me and my mom that we had to step away from the guy counting cash because he was counting a register and asked what we needed and we told him and then he had to ask again the model of my car which I had already stated twice. Then he quickly rung up the lights I needed, threw them in the bag, and started helping the next customer. No one offered to help me install it. Ill never be back.
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Mary Aiken
We are loyal customers of Auto Zone and received a gift card for Christmas. When we went to use it we had the recept of purchase, but for some reason the gift card wasnt accepted. The asst mgr had me return the next day to speak to the mgr. Each time they called the corporate office. Corporate office says the card is valid, but because the computer cant read it they are issuing another gift card. This one cant be used for 4 days before it can be activated. Really? Inexcusable. Two visits and still cant buy the windshield wipers with the gift card. Lesson Learned - DONT BUY GIFT CARDS AT AUTO ZONE!!! Poor customer service, corporate!
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Nameless Nyuu
Came in looking for a hose, but Im not really sure what size and asked the dude if he would look at it, it wouldnt even take a minute, since he is the expert, instead of helping me out, the guy just says "I cant go, I need to help other customers" when there wasnt any other customers in the store. Then not even a minute later, I see another store associate helping out a customer with his car. Then as Im typing this review, THE GUY WALKS OUT AND HELPS SOMEONE ELSE WITH THEIR CAR.
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Justin Kelly
Excellent customer service Arrived with a product on hold. Was not told there was a core charge from the store that reserved the store so I was able to get phenomenal efforts from Jeremy. In order to keep me from paying my core he helped take the mass airflow sensor off and did it with a smile! I was frustrated and he made sure I knew everything was okay! Thanks for everything Jeremy and Sandi!
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Bantam
I just walked out of this place after being completely ignored. I was the invisible woman in the auto parts store--hah! Ironically, Ive been here on numerous occasions with my husband, and he is never treated this way. Incredibly bad way to treat your customers or rather former customers, "gentlemen!" (sarc)
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Tyler Chambers
I needed a turning signal for my car, and I really didnt want to pay at the dealership for something like that. I went to autozone, payed a small price for the lamp, then they installed it for free. Amazing service and great prices!
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Douglas Allen
They always do what they say and tell me the truth, not what I want to hear...bottom line. The always have every tool that need and are willing to help beyond their job requirements.
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Erik Hansen
Id try these guys before any other auto parts seller: knowledgeable staff, good parts, and fair prices.
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curtis wooten
Love autozone this store has very good knowledge workers during the day great service.
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Nathan DePue
Nice shop with helpful and friendly employees.
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Will Boje-Estes
They always have the products I need
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Anthony Herrmann
Very helpful and dedicated staff.
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omar barrera
Nice place