Earth Fare

Category:	Health Food Store
Address:	74 Folly Rd Blvd, Charleston, SC 29407, USA
Phone:	+1 843-769-4800
Site:	earthfare.com
Rating:	4
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 100

Reviews 12

Pamela Lazarus

No thank you...to a dirty, disorganized store with poor customer service...REPEATEDLY! Apparently, asking Ebbony (deli) to move 3 feet closer to me, so I didnt have to yell my order to her was too much effort on her part. (After all...It was a whole 3 feet!) She, repeatedly, challenged me by mumblumg under breath and staying put, when I asked her, TWICE, to move in front of me, so I didnt have to yell my order and so I could hear her, as Im hearing impaired. The were zero other people behind the counter and zero other customers when I walked to the deli area. No reason for her not to move closer to accommodate the customer. I simply asked her to move from the center of the deli counter to the end where I was standing and where the items I wanted were located. Not interested in my time being wasted being challenged by the Earthfare employee. Clearly, Earthfare at Folly Road isnt sensitive to requests to accommodate a hearing impairment. This was the second time a lazy employee refused to get off her duff and move closer to me, so I could comfortably ask my questions and hear the answers. The "Manager" on Duty, Jason?,...Id asked to speak with him, since Ebbony couldnt be less respectful or less interested in helping me. Funny thing is when he stood next to me and asked Ebbony, who still refused to move closer to us, if the deli had in stock what I wanted, HE couldnt even hear what she was saying! Thats EXACTLY why Id asked her to move closer to me! The acoustics make it difficult to hear across the counter. Point proven. When I repeated the experience to the Manager that Id just had with his employee, his response was void of apology or concern about the poor disposition of his employee. No problem, Mr. Manager. Its clear the apple doesnt fall far from the tree. The trickle down effect at its finest. Never will I spend my valuable time nor money on the Folly Road Earthfare again. Two times of lazy, disrespectful employees and a non-chalant manager is two times too many for me. Ill stick with my always pleasant experiences at Trader Joes and Whole Foods, where I ALWAYS experience friendly, professional service and squeaky clean stores, NEVER with a hint of hesitation to go above and beyond. Thank goodess for companies who recognize customer service is paramount and treating customer respectfully is the ONLY option, no excuses. Shame on Folly Road Earthfare.

Karma Lotus

If you are looking for a grocery store that doesnt carry half the items on your grocery list, this is the place! The West Ashley, SC store is always out of things. Last time I went they didnt have zucchini, sweet potatoes, or green cabbage, I got the 2nd to last kale in stock. I couldnt remember why I always debate with myself about whether to go to whole foods since its much further, next time I will remember. My vitamins here are $69 for the garden of life kind organics that I can get online for $20 less.. Since I have to go to Whole foods to get the items that Earthfare didnt have, from now on I will save myself the extra trip and go directly to Whole foods.

Paul Garbarini

Love the store. However the hot food section is a disgrace. I complained months ago about the upholstery in the dining area. Thats improved. I complained, and stopped patronizing, about the plates & trays being scarred and water spotted. That has not improved. On my first try for breakfast in a long time... the eggs were cold, the grits & the ham were ok. The biscuit was "in the system wrong" and I was overcharged by 50 cents. The worker at the breakfast bar was busy and I was directed to pay at the front register. Not likely to try again.

Jennifer Bailey

Nice selection of healthy foods, HORRIBLE customer service. I waited 7 minutes at customer service and never did get a manager. Three different employees said "not my section" when I tried to find soy to go with my sushi. And one of then was working IN the deli selling sushi. But its not his job. The prices are higher than the organics and vegetarian sections at both Harris Teeter and Publix yet both other stores have far superior customer service plus they have easier parking. Why would I come here??? I wont be back.

Bernard Arnold

Hot bar has been on a steady decline........Horrible selection............not appetizing .........Store should be cleaner....no curb appeal ........employees seen frequently smoking in front of the building ..... ..............Poor management...............I live on James Island but frequently travel to Whole Foods .......................and I have been to other Earth Fares but this location is disgusting ..........On the plus side......Convenient with adequate parking........Bernard Arnold

Pamela S

I have appreciated that Earth Fare gives a modest discount to seniors and the military, but very disappointed they have chosen to limit seniors discounts to shopping only on Monday. Are they trying to do away w this discount by limiting its accessibility and what about those who make arrangements for transportation? They cant shop anytime, except on a Monday. Its a simple keystroke at check in. I suspect its likely profit motivated.

RICH FOWLER

I made the mistake of eating at the buffet today around 3:00 PM. I had baked turkey with salad (raw spinach). I felt perfectly fine before eating. I have an iron stomach and really never have problems. If i do have a problem then i know when and where it happened. I have been tingly skin and feeling terrible starting right after i ate. I might have come from the dirty silverware and plates. I will never eat here again!

Rick Nipper

I found this store to be a great place to pick up quality prepared food for a picnic. They had a very nice selection of fruits prepared to go. There were other prepared foods in containers and then there were containers to serve my own plate from the hot bar. Of course, there was an ample selection of desserts. The food was all delicious. I picked up my plastic wear and a drink and was ready for my picnic.

emily bailey

felt kinda bad that no one had reviewed the joint since 06! i think earth fare makes grocery shopping fun. i love how fresh it feels inside, there are always samples and friendly faces (especially one of the girls behind the cheese counter, so helpful and willing to give you samples of anything) and the deli has lots of yummy options for a quick lunch or dinner-to-go. well worth a visit!

Eva Reiter

Pretty consistent with the Earthfare and Whole Foods chains for overall product variety and customer service. If youre looking for a fast and easy dinner, definitely recommend the deli counter meals. A meat and two sides for under $10 and its a good sized serving, plus you can get salmon for a bit more. A good local staple if youre looking for a good variety of wines and beers as well.

Norma Smith

So upset--- Earth Fare NO LONGER carries Lump Hard Wood for the Smoker! They ONLY carry KINGSFORD! The same chemical crap you can get ANYWHERE! They also do not carry natural igniters, ONLY LIGHTER FLUID! WAY TO GO EARTH FARE, might be enough for us to switch to whole foods! **Also, when should a cashier break out a calculator to give back change? ??

Richard Malaspina

Saw a large RAT the other day scampering around the bulk food section. Awful. All foods should be tossed and replaced. Told a checker and she shrugged, did nothing. One rodent means more rodents. Cleanliness and customer services standards are declining at this store. Whats up? Wont shop there until it gets much better.