Flint Audio Video

Category:	Audio Visual Consultant
Address:	77 E Main Rd, Middletown, RI 02842, USA
Phone:	+1 401-849-2280
Site:	flintav.com
Rating:	4.1
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–5PM

Location

Photos 22

Reviews 13

Annie Bernard

We have always had good service at Flint Audio and have spent at least $20K there in the past few years. We are good customers. Last week we went into the store and made a service appt for the following week for 9:30 a.m. We spoke with the owner about buying a new TV, afterwards, we were brought to the counter where the technician made the appt. We told him that we specifically wanted the first appointment of the day. They said it would be 9:30 a.m. and he assured me that someone would be there at the appointed time. To my regret, we received no paperwork confirming that because we trusted them to keep their word. Appt day comes, we have rearranged our schedules to be home and no Flint Audio. A call to them tells me that they are coming between 3-5 pm. That is not acceptable when we made the appt for 9:30 a.m. Do not talk with their technician GEORGE. He told me that the owner is away for a week and that HE is in charge and HE is the manager and I would have to deal with him. He was rude, condescending, arrogant and unyielding. He was unwilling to change someones appt to help us today. It will be yet another 2 weeks before we can get someone here. He talked down to me, and hung up on me. That is unacceptable for ANY business. George should not be working with the public, he should be in the back stacking boxes. His people skills leave much to be desired. All the people who work at Flint Audio have been wonderful in the past. My last words when leaving the store were "I totally trust that they will be there next Friday at 9:30" Now, my trust with Flint Audio is very low because of GEORGE. This may affect our future business.

Dale Buckey

Weve been fortunate enough to have a Flint Audio right here in our back yard for the past 25 years. As a builder, Ive had the privilege of working with Gary and his team of installers on many of the finer homes in the area. His team is always on time and extremely professional. This Christmas, bored with the normal shopping, I stuck my head into Flints to see if there were going to be any bargains after the holidays. A few minutes later I walked out of the store with a quote for a 55" Sony Bravia. I used the quote to compare Flints prices on my smartphone with BestBuy. Flint was lower and their installation package superior. I immediately went back in signed up for the day after Christmas, "hook-up". A few minutes after getting back home to share the news with my girlfriend, Gary from Flint called and asked if they could come out and do the install later that afternoon, which was Christmas Eve. I told Gary it could wait but in 30 minutes his crew was at my door ready to do the install.Watching The Christmas story in HD for the 1st time was great. Its hard to find service like that. Thanks Flint!

Michaela Ainsworth

This review is actually for the Flint Audio Video at the South County Commons in South Kingstown, RI but Im sure the one in Middletown is just as great! THE ONLY place I will ever bring my Mac to be fixed ever again. Aaron was wicked nice and helpful. Matt fixed my Mac AND upgraded the memory in about 2 days and personally called me to let me know what the problem was, how much it would cost (virtually nothing, esp. compared to what Apple would charge) and confirm that I wanted the work done once I had all the facts. Thank you so much guys!

Jason Gold

Amazing customer service. I made the mistake of going to the apple store first. I went to Flint after and spoke with Aaron at the South County store. He was 100% more helpful than anyone at the Apple store. I purchased the computer from them and am very happy I did. If you are looking for great prices and customer service go to Flint.

Becky Bicho

I wish there was a 10 on this list because Flint Audio would get it from me! These guys are truly the best. We have been dealing with Flint personally and professionally for many years and have never been let down. Their expertise amazes me every time I go there. If you want good service, go to Flint!

Joseph Barry

I was treated with great courtesy and respect even though my purchase was small. The salesman provided me useful information as we chatted while he completed my order. This is consistent with my prior excellent experiences at Flint!

John Maxson

I drove 50 miles to find out that the Flint store in Wakefield does not have any cameras. I believe this is an important piece of information that should be on their website. Waste of time, gas and effort.

rich sleep

The personal service is great. Its tough in Best Buy listening to a high school kid trying to tell me how the world works. At Flint they have the experience to give the right advice.

Aurelia Papitto

Thanks everyone for making everything up to date and colorful! TVs are beautiful Sony XBR and the Sonos system works like a charm. Worth every penny!!! Aurelia Papitto

A Private User

These guys are awesome! Free TV delivery & setup, take away the old heavy television. Very professional, wouldnt go anywhere else!

Stephaniespc Casey

Everytime I have gone there I have always gotten undivided attention and great services. Thank you

Jeremy Rudman

Great place for all your electronic needs! Surround Sounds...4K, 3D, TV

c motley

Terrible service. Cramped store.