PetSmart

Category:	Pet Supply Store
Address:	1183 Berkshire Blvd, Wyomissing, PA 19610, USA
Phone:	+1 610-396-3660
Site:	petsmart.com
Rating:	4
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 100

Reviews 29

Megan Blanke

We had the unfortunate event of running into a trainer named Torrie. She not only tried to outsmart us on the breed of our dog ( Which she was mostly wrong about, we did plenty of research before adopting our dog), but she tried pushing her teachings on us and products off on us (Even though we mentioned that we have a trainer and were going a different approach and did research as to what we would be feeding her) When the cashier asked if we would like a leash to walk our dog ( which we were there to buy) She immediately said "No, Thats not a good idea" to the cashier for us. It would have been nice to actually have the leash and we REALLY didnt appreciate that she not only answered for us but was very rude all together. We have plenty other places we can shop for our dogs needs around us and I have to say this experience really put those other options into a better perspective. I cant believe she is a trainer considering the conditions she puts her own animal(s) in. (I am not the only one I know to have an issue with her, and have heard bad things previously and even from craigslist about her!) We will think twice about shopping there again, Its awful that one person can turn you completely off of something.

Christopher Buckley

Took my Yorkie in for a trim and told the girl not to shave him. I came back in three hours.......they SHAVED him. After I made a specific point NOT to shave him. He looks like the Taco Bell dog now. Whats worse, he now is infested with fleas! And I got to pay $55 for all this joy! I usually dont take the time to write reviews....but....needless to say....I am never going back to this store for dog grooming and I am sharing this story to all my friends at AKC. Yo quiero mi dinero de vuelta!

Jeff Bryan

The woman who identifies herself as the store manager of this Wyomissing location, Ruthann Sayers, is rude and miserable. Any dealings with her by either my wife or I have NEVER been pleasant. This is a shame, because everyone else in this store is pleasant and professional; and the groomers do an excellent job on our dog. Its time to switch to Petco.

Thor Dog

My boyfriend and I take our Yorkie here about every 5 weeks for grooming. We always have had a great experience and he comes out looking wonderful! Up until a few weeks ago, we always had Bianca as our groomer but she has since moved on to another PetSmart location. The staff is always friendly and they greet him by name!

travelbuglove

Every time I go to this location i end up waiting a considerably long time for crickets. Also the large crickets are very small. I wouldnt even call them medium sized. I would be able to overlook this if they even gave the amount i asked for. I prefer to make a longer drive to petco then to ever come back here.

Tara Hardy

They have good stuff for your pets and very good pets I like that place a lot the only thing is that the treats and toys for dogs are a little pricey but all in all they do have good stuff anyways just going there my dog loves all the Treats theyre even though theyre a lot of money

Alexa Willis.

If I could rate this store a zero I would. Im so unhappy. Very rude staff. Refussed us fish for a separate tank at home. Only allowed us two fish and very rudely. Would much rather petco its with the few extra miles.Ive never met people this rude!

tadmeister77768

Went there today and waited almost 10 minutes trying to get some crickets. 3 people on the cash registers. Only one was helping a customer. Other 2 were standing talking to each other. Occasionally looking over at me. Quite the customer service.

Laura Mursch

The groomers there are awesome, many cool things on clearance, neat toys and costumes you cant find elsewhere and easy to find location... Oh and online ordering with store pickup!

JustPM

Made an appointment, paid for it in advance and they canceled it..told me bring the dog back in 3 hours. Needless to say I got my refund and will never return.

thunder davis

Went in to look at kittens to adopt and they wouldnt let us pet one or even let us hold one. Their excuse, the cats or kittens dont belong to them.

Kristi Dietrich

Very helpful! Have only encountered one associate who didnt really know what they were talking about. Everyone else is very knowledgeable and kind!

kim g

This store is very stocked with products they have a bigger selection than the Temple store and its very clean too

Linda Taylor

They treat my cat Carly really good and gave her a good shampoo. and they help me get some good toys for Carly.

ERIC POTTS

Awsome, easy store. They also groom my dogs when their coats get way to bushy and they start shedding.

Stephanie Preston

I love PetSmart. They are friendly and have everything for my pets.